Job Purpose
- The Capacity Building Officer will drive the design, coordination, and delivery of all competency-based training, mentoring, and continuous professional development activities under the CARMNIS project.
- The role ensures that Community Based Health Workers (CBHWs) receive high-quality, standardized capacity strengthening aligned with national guidelines and the redesigned CBHW model.
- The officer will support curriculum development, learning systems, coaching structures, supervision tools, and assessment processes to improve quality of care and performance across supported LGAs.
Key Performance Areas / Major Activities / Responsibilities / Percentage Worked
Systems, Policies, Standards and Guidelines / 20%:
- Support the design and operationalization of the CARMNIS capacity building framework, including training guidelines, learning standards, and mentorship protocols.
- Work with program and government teams to integrate CBHW learning plans into existing state systems, AOPs, and supervision structures.
- Ensure capacity building activities adhere to national CBHW, PHC, and RMNCH+N policies.
Capacity Building Tools and Approaches / 20%:
- Lead development and adaptation of competency-based training materials, job aids, skill checklists, and mentorship tools.
- Introduce adult-learning and simulation-based training approaches for CBHWs and facility mentors.
- Develop supportive supervision and coaching tools that reinforce practical skill mastery and service quality.
Planning & Implementation of Capacity Building Activities / 15%:
- Coordinate CBHW training, refresher sessions, mentorship rotation schedules, and community-based coaching.
- Collaborate with state teams to sequence activities across wards and LGAs.
- Manage capacity building inputs including training logistics, participant
Competency Assessment & Performance Monitoring / 15%:
- Design and administer pre/post-tests, OSCEs, skill assessments, and simulation-based evaluations.
- Track CBHW skill progression and identify areas requiring additional support.
- Support integration of competency data into project dashboards and state review mechanisms.
Knowledge Products & Documentation / 10%:
- Document successful training innovations, case studies, lessons learned, and capacity building best practices.
- Develop training summaries, technical briefs, and learning materials for dissemination to partners.
- Support visibility of project achievements through high-quality documentation.
- Supports technical assistance on information collection for documentation, packaging, and branding for visibility.
Training Delivery & Mentorship Support / 10%:
- Deliver technical sessions during CBHW training and provide direct coaching.
- Strengthen the capacity of mentors, supervisors, and PHC staff to support ongoing CBHW learning.
- Collaborate with clinical mentors for integrated skill-building during facility visits.
Documentation and Reports / 10%:
- Produce monthly, quarterly, and annual capacity building reports.
- Ensure implementation aligns with donor expectations, safeguarding, and Pathfinder’s quality standards.
- Support budget monitoring for training-related activities.
Minimum Education and Work Experience
- Bachelor’s Degree in nursing, Public Health, Health Education, Community Health, or related field (master’s preferred).
- Minimum 7 years’ experience in capacity building for PHC, CBHW, or RMNCH programs.
- Experience in competency-based training, mentoring models, and supportive supervision.
- Experience working with government health systems in Nigeria.
Competencies/Attributes:
Minimally Required Job-specific Competencies:
- Strong knowledge of community health systems and CBHW models.
- Expertise in training design, adult learning, and simulation-based instruction.
- Strong mentoring, coaching, and facilitation skills.
- Ability to develop learning tools, SOPs, and job aids.
- Understanding RMNCH+N service delivery and quality improvement.
Minimally Required Organizational Competencies:
- Sexual and Reproductive Health and Rights Services: Foundational knowledge of family planning and reproductive health principles, practices and services of assigned project and program.
- Passion for Sexual and Reproductive Health Services: Commitment to family planning, reproductive health services, gender, maternal, child health services, and eradication of harmful traditional practices.
- Software Applications: Foundational skills using MS Office products, including MS Word, Excel, Outlook, and PowerPoint.
- Excellent communication (written and verbal).
- Languages: Ability to speak and write using the local language and English language.
- Customer Service: Proven customer service skills.
- Organization, Planning and Multi-tasking: Advanced organizational and planning skills. Foundational project planning and project management skills. Proven ability to set priorities, meet deadlines and multi-task with minimal supervision.
- Self-Management and Teamwork: Ability to work independently or as a member of the team, ability to be detailed-oriented, and ability to manage stress effectively in a fast-paced environment.
- Matrix Management: Ability to thrive in a matrixed organization.
- Confidentiality: Proven ability to maintain confidentiality on work-related issues.
Other Information:
- Travel required (at least 30%)
- Uses cellular and desk phone, laptop or desktop computer.
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