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  • Posted: Sep 10, 2021
    Deadline: Not specified
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  • Since 1989, Regus has consistently developed its portfolio of products and services to meet the needs of our customers to work however, whenever, wherever.We will continue to invent our future and remain at the forefront of providing quality products and services.
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    Community Associate

    Reference ID: 13399
    Contract Type: Permanent

    The Opportunity

    • As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need.

    A Typical Day at Regus

    • You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed.
    • Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and take an order for drinks?
    • The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch.
    • Early afternoon, you sit down with the Community Manager to discuss the organisation of next week’s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre.
    • The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything’s nice and tidy, it’s time to head home.

    About You
    We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

    • A good communicator, with the ability to build strong professional relationships and empathise with people’s needs.
    • Happy taking ownership of problems and finding ways to solve them
    • Positive, enthusiastic and able to adapt to fast-changing situations.
    • Confident using MS Office and other basic IT packages.

    What we offer
    On top of a competitive salary package you’ll enjoy:

    • A bright and inspiring work environment.
    • Training and development opportunities.

    Method of Application

    Interested and qualified? Go to Regus on careers.regus.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Regus Back To Home
Average Salary at Regus
₦ 165K from 8 employees
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