Communications Manager at PricewaterhouseCoopers (PwC)

Reference Number: 130-PEO01149
Department: People & Change Nigeria
Job type: Permanent

Roles & Responsibilities
Strategy:

• Ensure the development, monitoring and measurement of the required communication strategies,frameworks, and policies
• Work with internal and external partners to execute the approved communications strategy
• Ensure the organisation receives the strategic and tactical communications advice and support required around key initiatives

Operational:

• Act as editor for all print and digital, internal, and external communications
• Design and layout organisation’s documents ready for publication, in the correct format
• Provide writing/infographics/editing for proposals, website/intranet content, marketing materials; corporate e-newsletters, corporate and industry publications, and client publications/blogs, ensuring that all content is aligned to the organisation’s strategic priorities
• Ensure all print and digital publications are delivered to deadline and consistent in quality
• Research and source imagery to enhance publications in collaboration with a preferred professional photo/videographer, as required
• Ensure that marketing and public relations output is accurate, of a high standard and reflects organisational priorities and campaign objectives
• Monitor current events and trends, identify media opportunities and act upon them to obtain maximum coverage and share of voice for the organisation
• Contribute to the development, back-end management/support and utilisation of the organisation’s websites and social media accounts
• Organise media interviews, briefing and/or accompanying interviewees as appropriate
• Manage and maintain the organisation’s relationships with key journalists, media outlets and news agencies
• Produce press releases and be responsible for their distribution
• Manage and oversee the organisation’s branding, internally and externally
• Ensure consistency in all communications to support brand values
• Ensure the efficient day-to-day management of the organisation’s media function i.e. media monitoring, handling of media enquiries, developing and maintaining media relations etc.
• Oversee maintenance and consistent update of the website and digital platforms
• Manage the brand’s representation in events, sponsorships, and partnerships
• Manage relationships with different stakeholder groups, including the board and panel of advisors to ensure favourable brand perception
• Implement an effective crisis management plan to mitigate potential risks and threats to the brand

Budgetary:

• Manage and monitor the budget and expenditure relating to the organisation’s communications work

Other:

• Undertake such additional duties as are reasonably commensurate with the level of the post

Educational Qualification & Experience

• A minimum of a Bachelor's Degree in Communications, Journalism, Public Relations, or a related field
• 8 years’ experience with a minimum of 5 years’ experience in a similar position with leadership responsibilities and the ability to demonstrate a portfolio
• Proven experience managing target audience content
• Strong Knowledge of Communication Strategy, Practices and Techniques

Competency
Functional/Technical:

• Ability to identify and clearly communicate key messages to a variety of audiences
• Ability to leverage established network and relevant contacts, where necessary
• Excellent presentation skills
• Excellent communication skills - oral and written
• Demonstrated skills in full utilization of social media including LinkedIn, Facebook, Twitter, YouTube, and Instagram - with strong knowledge and understanding of current trends
• Substantial experience writing and editing; online, offline, internal, and external
• Ability to negotiate, persuade and influence others
• Proofreading skills and an excellent eye for detail
• Quality with the ability to prioritise and meet strict deadlines
• Ability to work with a range of internal and external stakeholders
• Proficiency with Microsoft Office, Acrobat, Adobe and InDesign, and an understanding of website content management systems
• Organised approach to work, and proven ability to produce detailed and accurate work to tight deadlines and to budget

Leadership:

• Creative thinking
• Supervisory skill
• Problem-solving and decision-making skills
• Strategic thinking
• Negotiation skills
• Interpersonal skills

Behavioural:

• Ability to cope under pressure
• Flexible thinking
• Highly organised and self-motivated
• Initiative and self-confidence
• Ability to maintain confidentiality