Communication & Knowledge Management Specialist at Pro-Health International

Location: Yola, Adamawa

Job Description

• Communication and Knowledge management Specialist will be responsible for supporting all ICHSSA 4project communications, knowledge management, and online presence.
• These include all activities ranging from written and printed materials, publications, press releases, and social media company for ICHSSA 4 activities and extending to coordinating communications with third parties and development and dissemination of communications products to target counterparts or other stakeholders and schedule meetings, as needed.

Primary Responsibilities

• Support the design of external communications material (written and printed) from the design stage to the distribution stage. Strong writing and communications skills are required to develop ICHSSA 4 products across three states and its headquarters in Abuja.
• Support the writing and development of ongoing presentations and reports (weekly, monthly, quarterly, and annual reports or deliverables), ensuring they are well-written and abide by USAID Branding and Marking guidelines. This may involve collecting information to produce feature stories, which should be made periodically to showcase the program’s significant accomplishments.
• Maintain a thorough understanding of USAID communications and branding regulations and contract limitations, and inform/educate others on these requirements as necessary, including frequent liaising with PHI’s HQ and USAID DOC while participating in quarterly USAID Communications Working Group (CWG) meetings.
• Implement the Knowledge Management and Communications Strategy for ICHSSA 4. Work collaboratively with other thematic leads to provide communications support when necessary, including organizing/attending events and coordinating communications/knowledge management activities.
• Identify appropriate media and communications channels to ensure that progress and lessons learned are adequately collated and disseminated.S/he will take advantage of online and social media platforms to disseminate achievements and lessons routinely. These online and social media platforms will also publicize activities of state- and national-level activities.
• Create guidance (training modules) and tools to implement communications and media activities and measure their effectiveness.
• Under the supervision of the Director of Programs, support state offices in advocacy and communication on ICHSSA 4 issues.
• Contribute to producing high-quality communication products; reports, briefs, press releases, legacy stories, statements, articles, briefing and feature materials, and other relevant content as required.
• Ensure USAID and project branding guidelines are adhered to by ensuring that branding plan is followed on all project documents, reports, and public information materials
• Contribute to the development and preparation of annual work plans, quarterly reports, and other reports to USAID.
• Promote knowledge sharing through the organization’s processes, systems, and departments/units by helping develop and strengthen links between them to facilitate exchange of information; and
• Perform other tasks as assigned by the Supervisor from time to time.

Interactions:

• (Internal) Chief of Party, Deputy Chief of Party, Director of Programs, Director of Strategic information, State Team Leads
• (External) AOR, CRS officials, Treatment IPs, OVC IPs, Key population IPs.

Disclaimer Clause:

• This job description is not an exhaustive list, rather it is intended to be indicative of the skills, efforts, duties, and responsibilities associated with the position.

Minimum Required Education & Experience

• Master’s Degree and three years of experience or Bachelor’s Degree in Communication, Journalism, Public Information, Public Relations, Marketing, Branding and Social Sciences, or a relevant field or equivalent combination of education.
• A minimum of four years of progressive, relevant work experience in communication,knowledge management, media, advocacy,and/or digital media role, including in international/multi-cultural settings.
• Demonstrated strength and experience providing technical assistance, writing technical reports and policy briefs targeted decision-makers.
• Experience in knowledge management and communications. Knowledge of USAID’s Collaboration, Learning,and Adaptation (CLA) approach.
• Prior experience working with USG-funded programs is required; strong command of USAID branding and marking is strongly preferred.
• Experience in media and communications for grant-making and government engagement preferred.

Skills & Abilities:

• Possession of excellent organizational and analytical skills.
• Strong verbal and written English communication skills
• Good computer skills: Microsoft Office Applications
• Strong reporting and management skills
• Strong presentation and facilitation skills
• Excellent interpersonal skills and ability to work as part of a team and build effective relationships with peers and all stakeholders.