Collection Officer at Lending Edge Finance

Location: Gbagada, Lagos

Job Description

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status
• Planning course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Follow-up with ALL promises to pay in a timely fashion.
• Keep tabs and reminders on payment.
• Create trust relationships with debtors when possible to avoid future issues.
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable.

Requirements

• Candidates should possess an OND, HND, NCE or B.Sc Degree
• 0 - 2 years experience
• Experience in working with targets and tight deadlines.
• First-hand resolution on calls
• Patience and ability to manage stress
• Working knowledge of MS Office and databases
• Must have a valid ID card
• Must have good communication skills
• Must be tech-savey
• Must have basic excel skill
• Stay in Gbagada and environment
• Must have a smartphone (minimum of 2GB RAM).