Collection Officer at Blue Ridge Microfinance Bank Limited

Job Summary

• The Collections Officer is expected to assist in collection of outstanding debt, they will contact clients and inform them of their loan status, negotiate payment plans, and ensure payments are made according to the plan.

Job Description

• Managing the collection of outstanding debts
• Conduct constant checks on the debtor’s list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Obtain feedback from overdue customers whose payment is overdue.
• Investigate customers’ repayment ability and assess the potential risk.
• Negotiating suitable payment plans.
• Maintaining customer payment records.

Qualifications

• B.Sc. / HND / ND or equivalent.

Requirements:

• At least 1 - 2 years experience as customer service , collection or support role