Blue Ridge Microfinance Bank Limited is a CBN Approved company that economically empower micro- entrepreneurs and low income earners by providing Short term loans using our app OKASH .
Read more about this company
The Collections Officer is expected to assist in collection of outstanding debt, they will contact clients and inform them of their loan status, negotiate payment plans, and ensure payments are made according to the plan.
Job Description
Managing the collection of outstanding debts
Conduct constant checks on the debtor’s list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Obtain feedback from overdue customers whose payment is overdue.
Investigate customers’ repayment ability and assess the potential risk.
Negotiating suitable payment plans.
Maintaining customer payment records.
Qualifications
B.Sc. / HND / ND or equivalent.
Requirements:
At least 1 - 2 years experience as customer service , collection or support role
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