Cluster Control Officer at Workforce Group

Job Summary

• To ensure strong control environment through: effectiveness & efficiency of operations; reliability of financials and compliance with policies, procedures, processes and regulations in the branch / control cluster.

Duties & Responsibilities

• Ensure compliance with key controls inherent in new policy and products of the bank.
• Enforce compliance with the Bank’s KYC, KYCB & EDD risk monitoring for branch transactions.
• Daily monitoring and review of account opening documentation in line with CBN KYC/KYCB policy
• Daily monitoring and review of account closure and reactivation documentations.
• Performance of specific risk based independent control functions assigned to you in the control proof chart.
• Carryout daily/periodic review of both businesses and operations of Branches in compliance with the Internal Control proof charts.
• Ensure the integrity of financial and non-financial records and application systems in branches under your purview through daily review and/or threshold call over.
• Ensure expanded control coverage of branches including credit control.
• Prompt identification and resolution of operational lapses and reconciliation issues.
• Prevent and / or detect operational/fraud/business losses.
• Implement sound independent control policies and standards covering all sources of risks (financial and non-financial)
• Review of maintenances carried out on customer’s account against customer’s instruction
• Ensure integrity of branches trial balance and returns.
• Manage Other Assets in branches for optimum portfolio balance and minimal prudential provision.
• Enforce the bank’s Revenue Assurance and Cost Management strategies for branches.
• Institute GL proofing process in branches and ensure zero provision on branches other assets.
• Ensure prompt rendition of control reports/returns to the Cluster Control Manager
• Escalate unusual incident in your branches immediately to Cluster Control Manager.
• Ensure good record keeping and retrieval process are adhered in line with bank’s policy
• Perform other duties assigned by Cluster Control Manager
• Implementation of all applicable compliance and AM/CFT programs at the branch/cluster level
• Liaise with the business lines and branch operations to obtain periodically required customer information and regulatory requirements.
• Track & ensure branch regulatory items e.g. licenses, permits are reviewed & renewed timely.
• Provide feedback on customer investigations & hand-hold client potential exit process
• Perform mandatory, targeted & adhoc reviews to assess compliance with regulatory requirements & internal policies such as Whistle Blowing, Anti-Bribery & Corruption, and Sustainability etc.
• Liaising with local regulators, law enforcement and other government bodies and ensure good relationships with the same.
• Review of Compliance Self-Assessment and conduct routine compliance audits
• Raise the visibility of compliance and control by specifically improving the compliance risk assessment and compliance testing standards at the branch/cluster
• Periodic review and assurance for timely rendition of branch regulatory returns
• Periodic and timely management reporting on the clusters level of compliance
• Training of branch staff members to reinforce compliance issues as and when required
• Review of deferral register
• Review of Gift register
• Carry out independent confirmation of invoices/LPO pre-disbursement of credits
• Performance of Fixed asset verification as well as regular stock counts in branches/stores
• Periodic review of functionality of working tools to avoid service failure across branch network 

Qualifications

• A good First Degree in any discipline
• 2 - 3 years of experience in a bank / financial institution  
• Relevant Master Degree will be an added advantage Professional Membership
• A related professional qualification will be an added advantage Minimum Experience

Key Competency Requirements / Job Knowledge:

• Administration
• Leadership / Influence
• Team building / Conflict management
• Organization and coordination  skills
• Coaching and Training 

Skills & Competencies:

• Analytical and Investigation skills
• Auditing skills
• Accounting skills
• Comprehensive Banking Operations/Credit (Domestic Foreign) skills
• Comprehensive Treasury skill
• Fraud and Operational Risk knowledge
• Policy and Regulation interpretation and implementation
• Oral and written Communication skills
• Banking, Insurance and Financial services knowledge
• Extensive working knowledge of Microsoft word, Excel and Power point, Intranet Mailing facility and the core banking application of the bank (Flexcube)
• Conceptual skills