Clinical Quality Manager at Lily Hospitals Limited

Job Summary

• The Clinical Quality Manager is instrumental in upholding and advancing our commitment to clinical excellence and regulatory compliance across all units of Lily Hospitals.
• This role provides leadership in developing, implementing, and monitoring quality improvement strategies, clinical governance frameworks, and compliance with both national and international health standards.

Key Responsibilities

• Lead the implementation of the hospital’s Clinical Governance & Compliance framework.
• Drive continuous Quality Improvement Strategies across clinical and non-clinical departments.
• Develop and maintain policies, documentation, and standard operating procedures aligned with COHSASA, ISO 9001, and Nigerian Health standards.
• Facilitate training and engagement programs for staff to ensure awareness and adherence to quality and compliance requirements.
• Conduct regular monitoring, reporting, and audits to track performance against quality benchmarks.
• Serve as a confident communicator and influencer, fostering a culture of excellence, accountability, and patient safety.

Qualifications & Requirements

• MBBS or equivalent medical degree.
• Minimum of 5 years’ relevant experience in clinical quality management, compliance, or related healthcare leadership roles.
• Strong analytical, documentation, and policy development skills.
• Proven ability to influence teams and communicate effectively across multiple levels of the organization.
• Familiarity with COHSASA, ISO 9001, and Nigerian Health standards is highly desirable.
• Relevant certifications/licenses in quality management or healthcare compliance will be an added advantage.