Clinical Optimizer at Achieving Health Nigeria Initiative (AHNi)

Overall Responsibilities

• Under the supervision of the Site Backstop, the Site Clinical Optimizer shall serve as a point of contact for all project-level activities in the health facility. S/he will work with the ART Coordinator to support the service providers to deliver optimal user experience for clients receiving care and treatment in the facility. S/he will support the ART Coordinator in supervising the adhoc personnel, attending to inquiries/complaints, and facilitating access to services for clients and program support. S/he shall be knowledgeable in contextual and cultural issues relevant to communication and relationship management and be versed in the use of information and communication tools. 

Specific Roles and Responsibilities

The services of the Professional Case Manager will include but not limited to the following:

• Would serve as the ART clinician and provide comprehensive clinical services to the newly identified clients as well as review minor complaints from older clients during their clinical visits.
• Diagnose and treat other OIs and be responsible for managing other medical conditions of the clients.
• Coordinate ART, PMTCT, TB/HIV, CxCa, GBV, COVID-19, and other related activities at the facility
• Provide the supervisory function to the SEOs and adhoc staff.
• Coordinate, supervise, and monitor the activities and performance of all ad-hoc staff engaged by the ACE-1 project including case managers, Laboratory Support Personnel, data entry clerks, etc.
• Facilitate the Reimbursement for Incidentals (RFI) promptly and accurately.
• Liaise and coordinate with the project’s local partners operating within the facility’s catchment LGAs or facilities.
• Represent the health facility at the daily situation room meetings, weekly project review meetings, and other relevant meetings, and coordinate the participation of other personnel (especially facility staff) in these meetings.
• Coordinate the submission of daily, weekly, and monthly reports (DHIS and LAMIS files, including RADET files, PrEP reports, TB reports, COVID-19 reports, etc.) to the state.
• Ensure post-clinic reviews are conducted daily and use derived data to drive project implementation.
• Be responsible for galvanizing all facility efforts to meet project expectations in target achievement and quality of care including viral load coverage, client continuity in care, back-to-care efforts, etc. 
• Coordinate, collate and share relevant documents to necessitate prompt settlement of financial claims for the facility, including timesheets, reimbursement for incidentals, etc.
• Lead the coordination of the DTC and ensure that all relevant persons are active participants.
• Maintain an inventory system that adequately forecasts and requests for commodities to prevent stock-out in the health facility. 
• Coordinate the implementation of recommendations from quality improvement teams (e.g., CQI teams, Therapeutic/Switch committees, etc.)
• Provide regular feedback to the ACE-1 site backstop and project head office supervisor on activities within the health facility.
• Adhere to professional ethics and abide by AHNI’s code of conduct and other regulations guiding personnel activities.
• Ensures that all disseminated protocols are strictly adhered to by site staff
• All other responsibilities that may be assigned 

Recruitments:

• MBBS with at least One (1) year post-qualification experience in managing comprehensive TB and HIV programs in resource-constrained settings.
• Experience in a similar position is an added advantage.
• S/he must reside within the LGA where s/he is applying to work.
• Candidate MUST NOT be an employee of the State or Nigerian Government (Any violation of this condition will attract outright dismissal from the Adhoc services with sanctions)
• Knowledge, skills, and abilities
• Up-to-date knowledge about HIV interventions and programming at facility and community levels.
• Knowledge about the operating environment i.e. Adamawa, Borno, Yobe and Taraba States
• Knowledge of the Nigerian clinical setting, including government and non-government settings.
• Sensitivity to cultural differences and understanding of the social, political, and ethical issues surrounding HIV infections.
• Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants, and recipients of assistance.
• Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
• Ability to communicate in the local dialect. 
• Well-developed computer skills