Client Service Manager at Entrepreneurs.ng

What You Will Do:

• Warmly receiving and screening visitors in person or through the telephone and answering or referring enquiries to the appropriate quarters
• Ensuring and maintaining security by following prescribed procedures, monitoring visitor logbook, issuing visitor badges
• Maintaining continuity among work teams by documenting and communicating actions, irregularities and continuing needs
• Provide full-service support to resident clients and prospective clients including managing and coordinating events and trainings.
• Contributing to the Company’s team effort by accomplishing tasks as required, driving multiple projects online and offline.
• Researching the industry, cold calling of potential clients and following up on leads until conversion
• Respond to enquiries and messages on social media and every other channel
• Handle confidential information with integrity
• Help us build great relationships both inside and outside ReDahlia

What We Are Looking For

• Male or female with a first degree (business background) from a tertiary institution not more than 30 years old.
• Excellent writing, communication, interpersonal skills and proven experience working as a client manager.
• Ability to move quickly, make confident decisions and independently manage work.
• Proficient in Microsoft Skills and Google Suite.
• Start-up background or experience in a hyper growth environment.
• Supply management skills and ability to maintain focus on customer and not personal feelings.
• At least 3-years’ experience in a similar position.
• Must reside within Ikeja or its environs.