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  • Posted: Mar 16, 2023
    Deadline: Not specified
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    YOA Insurance Brokers is licensed for operation by NAICOM and is registered with the Financial Reporting Council of Nigeria (FRCN). Since our establishment in 1978, we have gone on to become active members of prominent insurance trade organisations such as NCRIB (Nigerian Council of Registered Insurance Brokers), International Brokers Network, Allied Africa ...
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    Claims Officer

     

    Key Accountabilities

    • Receive notifications of claims be email/phone calls and for premium confirmation.
    • Review the file for policy terms vis-a-vis the claim and premium confirmation.
    • Communicate claim to underwriter via phone call and written correspondence.
    • Forward claim form to the insured and requests for relevant claim supporting documents.
    • Create claim file for documentation purposes.
    • Register claim and allocate reference number.
    • Forward documents to underwriters and liaise with appointed adjuster/engineer for an immediate investigation of the claim.
    • Send reminders to clients as regards claim documentation.
    • Forward Discharge Vouchers to clients and return to underwriters in exchange for the Cheque.
    • Forward settlement Cheque to insured in final settlement of a claim or
    • where the claim is rejected such written correspondence is forwarded as applicable.
    • Update claims schedule(s) as instructed buy supervising officer
    • Any other duty assigned by management

    Functional Competencies

    • Public Speaking and Presentation Skills
    • Excellent oral and written communication skills
    • Computer literacy

    Behavioural Competencies

    • Teamwork
    • Discipline
    • Persuasiveness
    • Creativity

    Requirements

    • University degree / HND required. Concentration in Relationship Management, Service Orientation, Business or Communications and professional affiliation with the CII Nigeria or CII London is required.
    • At least 4 years in a technical / Claims role in comparable industries.
    • Relationship management experience
    • Analytical, self-driven and results-oriented
    • Innovative with excellent problem-solving skills
    • Good team player
    • Proficient in the use of Ms word, Excel and PowerPoint.

    Method of Application

    • Qualified candidate should send their application to recruitment@yoainsurance.com using ‘Claims Associate’ as the subject.

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