Child Protection (Case Worker) at Gender Equality, Peace and Development Centre (GEPaDC)

Job Responsibilities

• Conduct intake interviews with individuals identified during PSS, Campaigns work or referred by other agencies, and open a case if vulnerability criteria are met.
• Perform service mapping assessments.
• Support on and keep up-to-date service map to which children and families can be referred in the facility and catchment area
• Provide continuous basic emotional support and counselling through regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
• Carry out comprehensive assessments for each client after receiving their consent, considering emotional, behavioural, and social factors affecting their psychosocial well-being as well as protection and risk factors.
• Conduct home visits to assess clients’ living conditions when necessary.
• Develop a tailored case plan with the client based on needs identified during the assessment.
• Refer clients to appropriate services and, when necessary, accompany them to different service providers.
• Document cases on the internal case management platform and ensure that any progress on the action plan and any significant change in the client’s psychosocial well-being and overall situation is timely and duly recorded.
• Ensure proper and safe filing and archiving of case management files to maintain data confidentiality.
• Discharge cases when objectives in the case plan are met and no further needs are identified.
• Plan and implement awareness-raising activities.
• Carry out all tasks respecting key protection principles, including but not limited to do no harm, non-discrimination, confidentiality, accountability, and need-to-know principles.
• Participate in internal case management meetings and bring to immediate attention any case of special/emergency needs to the supervisor.
• identify, assess, document, refer (to relevant services) and follow up at-risk children and families
• Manage cases in an acceptable timeframe according to the case Management SOPs.
• Undertake home visits to families of children receiving case management services
• Respect confidentiality and follow ethical guidelines/ standards
• Support the preparation of all procurement and administrative documents required for case management implementation.
• Prepare and share with line manager monitoring reports/updates
• Participate in Case conferences for the management of complex cases
• Maintain highest standards of professional conduct and ensure actions do not put children at risks
• Ensure good relationships and coordination with the main service providers in the area of intervention to improve the identification of persons with specific needs for prompt referral, follow-up, and information sharing.
• Identify and report gaps in the availability and quality of services provision for clients in the target areas.

Requirements

• A University Degree in a related field (e.g., Social Work, Psychology) is an asset.
• 2-6 years of relevant work experience.
• Essential computer literacy (Word, Excel, and Internet).
• Local language proficiency.
• Respect and non-discriminatory attitude, empathy.
• Interpersonal and communication skills.
• Reporting skills.
• Capacity to work under pressure.
• Fluency in English, and Hausa.