Chief Operations Officer (COO) at Alan & Grant

Job Description

• Our client is one of the largest firm of estate surveyors and valuers in Nigeria and across Sub-Saharan Africa.

Job Summary

• We are looking to hire a visionary COO to oversee our company’s operational processes, and to ensure a superb customer experience.
• The COO will optimize our company's operating capabilities, employ strategies to maximize customer satisfaction, and manage marketing initiatives.
• The COO will assist in compiling the company's budget, and employ strategies to safeguard assets and stock.

Key Responsibilities

• Responsible for the effective and efficient running of the core service lines and branches within the firm (Capital Markets, Facility Management, Property Management, Valuations & Advisory)
• Management and Retention of the firm’s clients and portfolio
• Strategic Business Development to increase client portfolio.
• Manages all Heads of service lines
• Designing and implementing business operations
• Establishing policies that promote company culture and vision
• Overseeing operations of the company and the work of executives
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance

Requirements

• 1st degree in Estate Management
• Msc. Facility Management or Project Management
• Minimum of 15 years’ estate management experience (5 years managerial experience)
• Chartered Membership of NIESV & ESVARBON, IFMA, RICS
• Excellent communication skills
• Looks professional and presentable.
• Strong knowledge of real estate market and industry
• Sociable and confidential
• Excellent relationship management skills
• Knowledge of Microsoft office tools
• Experience in the various estate management service lines is essential i.e. Property Management, Facility Management, Agency &Valuations.