Chief Operating Officer at Fadac Resources

Job Objective

• The Chief Operating Officer (COO) will provide end-to-end operational leadership across our client's company, driving excellence across retail stations, commercial operations, supply chain, logistics, and asset management.
• The role will be responsible for translating the Company’s strategic ambitions into scalable, efficient, and technology-enabled operations, ensuring optimal performance across the downstream value chain.
• The COO will play a critical role in building a high-performance, data-driven, and customer-centric organization, while driving cost efficiency, revenue growth, operational discipline, and continuous transformation.

Duties and Responsibilities
Enterprise Operations Leadership:

• Provide strategic oversight across retail, commercial, logistics, engineering, and supply operations.
• Drive operational excellence across the Company’s retail station network, ensuring efficiency, uptime, and profitability.
• Ensure seamless coordination across terminal operations, depot activities, and station execution.
• Establish standardized operating procedures across all business units.

Technology & Digital Transformation:

• Champion the adoption of technology across operations, including ERP systems, Retail automation systems, Telematics and fleet tracking, Data dashboards and reporting tools
• Drive a data-led decision-making culture across all operational units.
• Lead digital transformation initiatives to improve efficiency and transparency.

Change Management and Transformation:

• Lead enterprise-wide transformation initiatives, including: CNG rollout, Retail standardization, Process optimization.
• Drive a culture of continuous improvement and innovation.
• Embed the Company’s values into operational execution.

Financial & Operational Performance:

• Own key operational KPIs, including Revenue growth, Cost efficiency, EBITDA contribution, Asset utilization
• Develop dashboards to track performance across all business units.
• Drive operational budgeting and cost control discipline.

Team Leadership:

• Build and lead a high-performing operations team across multiple functions.
• Strengthen leadership capability across the downstream team.
• Drive accountability, performance management, and succession planning.

Risk, Compliance & HSE:

• Ensure strict adherence to HSE, regulatory, and operational standards.
• Identify and mitigate operational risks across the business.
• Oversee compliance with all industry and government regulations.

Downstream Business Optimization:

• Lead the expansion and performance of fuel retail stations and CNG-enabled outlets.
• Drive improvements in Sales per station, throughput efficiency, customer experience, inventory accuracy, and loss prevention
• Ensure compliance with all downstream regulatory requirements
• Optimize fleet utilization and delivery timelines.

Qualifications
​Required:

• Minimum of a first Degree in Engineering, Transport Management, Supply Chain Management, or any related discipline.
• MBA or a relevant postgraduate qualification is an advantage
• 15–20 years’ experience in the downstream oil & gas sector
• Strong experience across Retail operations, Terminal sales, Supply chain & logistics, Asset and engineering management.
• Proven track record in scaling operations and driving business growth
• Experience in technology adoption and digital transformation
• Demonstrated expertise in change management and business transformation

Skills and Competencies:

• Excellent communication and teamwork skills.
• Ability to manage multiple projects and priorities in a fast-paced, dynamic logistics environment.
• Knowledge of lean methodologies, process improvement techniques, and project management principles
• Demonstrates ability to empower the team through delegation.
• Driven, independent, strategic thinker and leader who can juggle multiple projects simultaneously with fast-changing priorities
• Pragmatic with quantitative and analytical ability and attention to detail.
• High level of integrity, emotional intelligence, and dependability with a strong sense of urgency.
• Ability to set out a clear structure, method, and outcomes yourself, while relying on strong prioritization skills.
• Proficiency in relevant ERP systems.
• A focus on execution.
• Crisis and Contingency Manage