Chief Operating Officer – AXA Mansard Health at AXA Mansard

JOB OBJECTIVE

• To Implement strategic leadership operations imperatives for AXA Mansard Health’s business.
• Involves in all the activities and procedures adopted by the HMO to ensure an effective and efficient oversight of provider-enrollee relationships to achieve optimal satisfaction for both the provider and enrollee and maintain business profitability.

RESPONSIBILITIES

• The COO is responsible for managing the daily activities of the HMO ensuring that operations, systems and processes are properly coordinated and implemented
• Ensure that service users and their providers are central to all agendas and that services are effectively provided to meet service users’ needs
• Develop and maintain rewarding business relationships with key business leaders and lead the formulation of strategic alliances/partnerships with appropriate organizations
• Co-ordinate and ensure the seamless/ optimal integration of AXA Mansard
• Health’s operating strategy with its organizational structure and resources
• Develop and maintain rewarding business relationships with key business leaders and lead the formulation of strategic alliances/partnerships with appropriate organizations
• Oversee AXA Mansard Health’s risk management policies and practices to ensure business continuity and achievement of key business objectives
• Initiate and oversee operational plans and initiatives to create cross-functional capabilities required across key areas including provider network, business operations, and sales and marketing
• Liaise with clients, providers, suppliers and regulatory authorities, and ensure that the HMO’s operational procedures, policies, and standards are always adhered to
• Ensure adequate systems and processes are maintained to measure and monitor the HMO’s effectiveness, efficiency and quality of its healthcare delivery.                                                                      
• Represents the Company at industry stakeholder meetings, seminars and conferences
• Ensure that providers on the network are up to the organization’s standards

Education/ Professional Qualification:

• Strategic Health Management
• Strategic Operations Management
• Analytical highly numerate
• Strong Financial Acumen
• Risk Management & Corporate Governance
• Strong Communication & Organizational skill
• Proven ability to meet / exceed targets and deadlines
• Knowledge of Nigeria Healthcare Industry Regulations & Operations
• Strategic Customer Service
• Process Improvement
• Microsoft Office Suite skills

Experience:

• 10 – 15 years professional experience with at least 5 in related job role and 7 years leadership experience.