Cashier/Receptionist at HR-EX Consulting

Job Purpose:

The Cashier/receptionist manages all customer transactions accurately and efficiently. Responsibilities include receiving payments and issuing receipts, taking calls, using the POS system, monitoring the client database, keeping track of all cash and credit transactions, and having a good knowledge of how cash registers operate. The cashier/receptionist ensures all transactions run smoothly to maximize customer satisfaction.

Job Responsibilities

• Welcoming customers, answering their questions, and providing advice or recommendations.
• Operating cash registers and other payment software and electronics.
• Manage transactions with customers and collect payments, whether in cash, POS, or transfer
• Display products on the shelf.
• liaise with the Inventory Manager and ensure pricing is accurate
• Issue receipts.
• Redeem gift cards.
• Cross-sell products.
• Resolve customer complaints, as instructed in the Employee Handbook, guide them, and provide relevant information.
• Maintain clean and tidy checkout areas and general front desk area
• Track transactions on balance sheets and report any discrepancies
• Bag product sold.
• Prepared daily, weekly, and monthly sales reports.
• Issuing Petty cash for Salon Expenses as approved.
• Going to the Bank to deposit when Necessary.
• Maintain appointment calendar and help Customers with booking.
• Issue Gift vouchers from Customers.
• Ensure cleanliness of the front desk area before the start of business 

Qualification and Experience Required.

• SSCE/Diploma or equivalent.
• Customer service or cashier experience.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic math and computer skills.
• Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints