Cashier at E & P Hospitality Limited

Job Brief
We are looking to hire a female cashier who is very detail and process oriented, able to consistently follow the approved standard of service, maintains customer service focus, exhibits a sense of ownership and a sense of urgency to delight guests. You are our ideal candidate if you are great with numbers and know how to enthusiastically greet guests with a warm,  genuine welcome.

Your Responsibilities

• Understands and follows policies and procedures regarding payments
• Demonstrates strong comprehension of menu including recipes and portioning
• Processes guest orders in person or by telephone 
• Handles cash and card transactions with accuracy while upholding proper and accurate documentation
• Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required
• Prepares and submits daily sales reports
• Prepares and submits daily inventory reports as assigned by the manager
• Presents food to guests, assesses restaurant floor for service opportunities, pre-busses/ busses tables, and greets guests who walk  into the restaurant
• Maintains clean floors, washes dishes, cleans, and restocks items at the bar
• Processes guest orders, answers questions about the menu, and keeps the front counter area clean and organized
• Communicates regularly and consistently with guests and employees working in other stations (BOH and FOH) to optimize service levels
• Carry out standard FOH opening and closing tasks as required
• Other tasks and duties assigned

Your KPIs

• Transaction volume/count
• Theft management
• Discrepancy management
• Inventory reporting
• Customer satisfaction score (CSAT)
• Positive customer reviews

What we are looking out for

• Diploma
• Strong customer service personality and skills
• Strong numerical skills
• Prior experience as a cashier in an upscale/premium  restaurant
• Must live within the Island
• Female candidate is preferred

Benefits

• Competitive salary
• Menu discounts
• Health insurance upon confirmation

Our Recruitment Process

• Introductory meeting with a member of our team
• Completion of a test if we feel you are a good fit during the introductory meeting
• Assuming the above steps go well, the next step is a meeting with stakeholders
• All roles are finally confirmed with the CEO