Case Worker, Gender Based Violence (GBV) at Health and Development Support Programme (HANDS)

Job Summary

• The GBV Case Worker (GBV-CW) is responsible for ensuring that the Women & Girls Safe Space (WGSS) is a safe space for those seeking support. 
• The GBV-CW will provide direct support confidential case management and psychosocial support, as well as referrals to other service providers as needed, to at-risk women and girls and survivors of GBV.

Responsibilites

• Provide age-appropriate and survivor-centred GBV Case Management services to survivors of GBV and vulnerable women and girls, in line with the Inter Agency GBV Case Management Guidelines, including assessment of survivor’s needs; basic counselling; support to develop and implement a care plan; support to develop and implement a safety plan; and support to access additional services in line with clients’ wishes.
• Work closely with the GBV/MHPPS officer and seek support when required.
• Provide information on available services and support survivors’ informed choices through referral, accompaniment, service coordination and follow up, and participation in referral systems/pathways.
• Participate in regular case review meetings and coaching sessions
• Carefully document service provision and maintain case files.
• Adhere to strict data protection and information-sharing protocols to protect the privacy, confidentiality, and safety of GBV survivors.

Coordination, Advocacy and Representation:

• Coordinate with other service providers and community focal points to strengthen access to services and build support for survivors
• Organize case management meetings, as required, with other service providers
• Support referral systems/pathways.

Security and Conduct:

• Ensure compliance with security protocols and policies
• Foster a safe and supportive working environment for state officers and partners.
• Exemplify core principles of GBV programming, including respect, non-discrimination, responsible use of power, non-violence, and promotion of gender equality.
• Knowledge of the area, socio-culture and local language where the post is located as an added advantage.

Qualifications

• A minimum of National Diploma in Social work or its equivalent is preferred
• A minimum of 2 years experience on the same position
• Demonstrated commitment to core principles of GBV programming, including gender equality and survivor- centered support services
• Demonstrated familiarity, respect, and empathy for affected populations
• Commitment to championing survivors
• Good interpersonal and advocacy skills
• Very good listening and communication skills
• Familiarity with government and NGO service providers preferred
• Ability to exercise sound judgment, remain flexible, and apply experience and guidance to evolving challenges
• Hausa Language is a compulsory
• Preference will be given to female candidates and People with Disability.