Canteen Manager at HRLeverage Africa

Job Summary

• The ideal candidate will be responsible for the overall management of the canteen as a business unit, including operations, staffing, budgeting, cost control, procurement, reporting, and client satisfaction in a high-volume food service environment.

Key Responsibilities

• Oversee daily canteen operations (food production, service, and workflow coordination)
• Supervise all staff (chefs, cooks, stewards, cleaners, storekeepers) and manage shift schedules
• Monitor and control food cost, budgeting, wastage, and inventory usage
• Manage procurement and supplier relationships
• Ensure strict compliance with HACCP, hygiene, and food safety standards
• Prepare operational reports (daily/weekly/monthly) including cost and performance analysis
• Serve as the main liaison between client and canteen operations
• Ensure consistent service quality and customer satisfaction

Requirements

• Proven years of experience in canteen, catering, restaurant, or hospitality operations management
• Strong experience in budgeting, procurement, and vendor management
• Proven ability to manage large teams in high-volume food service operations
• Strong knowledge of food safety and HACCP standards
• Proficiency in Microsoft Excel or reporting tools is an advantage
• Must have experience in one or more of the following roles: Canteen Manager, high-volume Restaurant Manager, Hospitality Operations Manager, or Catering Manager.