Call Centre Agent at Green Field Health Management Limited

Job Description

• Make outbound calls and receive inbound calls.
• Take customer orders, process them, and follow up with them.
• Provide exceptional customer service and ensure customer satisfaction.
• Handle customer complaints or inquiries.
• Provide customers with needed information and support.
• Save customers' information in the company database.

Job Requirements

• B.Sc / HND in Lab Science, Public Health, or any related field.
• Minimum of 1 year of relevant work experience.
• Knowledge of Microsoft Office Packages, such as: Word, Excel, Power Point, etc.
• Good communication skills (Verbal and Written).
• HMO Experience will be an added advantage.