Café Manager at FitLife Cafe

Location: Oriental Hotel, 3 Lekki Expressway, Victoria Island - Lagos

Job Summary

• We are seeking an experienced and proactive Café Manager to oversee the day-to-day operations of the café, ensuring exceptional customer service, efficient team management, smooth operational processes, and compliance with food safety and hygiene standards.

Key Responsibilities

• Oversee daily café operations and ensure excellent customer service.
• Supervise and manage café staff, ensuring punctuality, professionalism, and adherence to company policies.
• Monitor inventory, stock levels, and coordinate timely replenishment.
• Reconcile daily sales, POS transactions, and inventory records.
• Ensure prompt processing and delivery of customer orders.
• Handle customer complaints professionally and implement effective resolutions.
• Prepare operational reports using Microsoft Office (Excel, Word, and Outlook).
• Maintain high standards of cleanliness, food safety, and workplace hygiene.

Requirements

• Minimum of OND/HND/Bachelor's Degree in Hospitality, Business Administration, or a related field.
• At least 2 years' experience in a supervisory or managerial role within the food service or hospitality industry.
• Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) is required.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple responsibilities effectively.
• Candidates must reside within the Lekki axis.

Working Schedule:

• Monday – Saturday
• 6:00 AM – 7:00 PM (Flexibility to work overtime, weekends, and public holidays when required).