Business Process Lead at Beacongate Limited

Key Responsibilities

• Evaluating existing business processes.
• Determining and outlining business process improvements.
• Coordinating business process improvement strategies with internal stakeholders.
• Overseeing all aspects related to the implementation stages of business process improvement initiatives.
• Analysing and monitoring implemented changes to business processes and adjusting as needed.
• Guiding and supervising personnel who were assigned specific tasks.
• Performing ongoing analyses on business processes related to productivity, quality, costs, and time management.
• Presenting progress reports and integrating feedback.
• Revising and updating procedures and policies.
• Collaborate with department heads and teams to assess current business processes and identify areas for improvement. Conduct regular process audits and performance evaluations.
• Design and document efficient and effective business processes, workflows, and standard operating procedures (SOPs). Ensure alignment with organizational goals and objectives.
• Define key performance indicators (KPIs) and metrics to measure process performance. Regularly report on progress and outcomes to leadership.
• Maintain comprehensive process documentation, including process maps, SOPs, and training materials. Ensure documentation is up-to-date and accessible.
• Provide training and support to employees involved in process improvements. Develop training materials and conduct workshops as needed.

Requirements

• Bachelor's Degree in Business Management, Project Management, or in a related field.
• A Master's Degree in Business Administration will be advantageous.
• At least three years experience in business process management in a related industry.
• Proficiency in business management software.
• Exceptional leadership, collaboration, and communication skills.
• Superb recordkeeping, time management, and organizational skills.
• Advanced analytical and problem-solving skills.