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  • Posted: Feb 18, 2021
    Deadline: Not specified
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    Adexen is a global Human Ressources Company providing business services in Europe and Africa. We support companies in all industries in the fields of HR, Legal, Finance, Sales & Marketing, Engineering and Supply chain. We know how important people are to business. We also think that "People are the future of Africa" We understand what...
    Read more about this company

     

    Business Operations Manager

    Responsibilities

    • Control the logistics operations by identifying and measuring all critical steps on the operations process to ensure that the minimum operations standards as required.
    • Constant control (identifying, pre alerting and correcting errors) over the many corporate tools (Argos, Ci5, DENDI, IPAKI, RUBIKS, SPOT, Tracking Agent, UPWIND, etc.) in close collaboration with HQ.
    • Preparing and circulating weekly operations KPI
    • Preparing Monthly operations client KPI reports for the Top 20 C&F customers
    • Preparing any other reports that might be required by the Operations Team.
    • Analysing Process KPI vs Actual and working with the team on root cause analysis and corrective actions (monthly)
    • Preparing Monthly Management Risk report to cover DENDI actuals vs target, Debit Disbursement actual vs target, Customs Risk actuals vs targets
    • Analysing customer complaints; working with QHSE on the root cause for presentation to Management (Monthly)
    • Preparing weekly analysis on the actual volume and GM generated by the C&F business vs budget
    • Daily File Opening Report, analysing information and reporting on daily status per activity/site/client/etc for TEUs/Tons
    • Daily file Invoicing Report, analysing information and reporting on daily status per activity/site/client/etc for GM and TEUs.
    • Preparing Yearly YEF and Budget with HOD Logistics.
    • Analysing Market Statistics as provided by the HOD with emphasis on market share, top importers, competition information and market trends
    • Disbursement; Analysing information and reporting on risk levels per COM/client/site so issues can be identified, standardized, prioritized, analysed and resolved - three times a week
    • DENDI; Analysing information and reporting on risk levels per COM/client/shipping line so issues can be identified, standardized, prioritized, analysed and resolved - weekly
    • Customs Risk; Analysing information and reporting on risk levels per COM/client so issues can be identified, standardized, prioritized, analysed and resolved – monthly
    • Implement with approval from Operations Manager, specific control on major potential risks (temporary import, direct delivery, exemption process…) and perform a monthly follow-up to ensure that the control is effective
    • Alert management in case of significant operational issue (huge impact on quality of service, on invoicing, on sensitive clients...)
    • Inform his management of any information relevant regarding our business activity or environment.

    Desired Skills and Experience

    • Minimum BSc Degree Holder with over 5 years’ experience in business data analysis
    • Advanced Use Computer (Microsoft Outlook, Word, Excel, PowerPoint, Power BI, Teams, etc.)
    • Self-Starter
    • Can work autonomously
    • Data Mining ability to obtain the required information for business decision
    • Team player
    • Analytical
    • Good communicator (written, oral and in presentations).

    Method of Application

    Note: We thank all applicants however only those selected will be contacted.

    Interested and qualified? Go to Adexen on www.adexen.com to apply

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