Business Operations Associate at Aza Finance

Job Type: Contract 6 months
Category: Business Operations

Job Summary

• The Business Operations Associate is responsible for providing quality administrative support to the Nigeria team by ensuring the smooth running of the office as well as covering a wide range of tasks and activities including (but not limited to) facility management, travel and accommodation logistics, administrative support required for business expansion.
• The Business Operations Associate will play a crucial role in streamlining processes, operations and activities in their jurisdiction.

Key Responsibilities
Office Operations:

• Manage office-related equipment, suppliers and invoices;
• In-person and virtual IT support and ensure any question or complaint which cannot be resolved is escalated to the appropriate person
• Act as information security delegate to ensure compliance of employees worktools with company standards
• Ensure office equipment and facilities (e.g. printers, photocopier) are maintained;
• Serve as the contact person for vendors including: bills, supplies, shipping, maintenance, mailing, errands and shopping
• Requisition for petty cash and ensure office supplies are always stocked up
• Organise for team events and meetings including booking venues, arranging for transport and accommodation
• Manage contract and price negotiations with office vendors and service providers
• Plan in-house or off-site activities, like conferences, team buildings and celebrations
• Maintain and update inventory of office furniture, equipment and fittings
• Organize the office layout and order stationery and equipment
• Manage security of the office facilities always by ensuring strict adherence to safety procedures.

Business Support:

• Support the Legal & Compliance and Finance team with completing account opening and compliance forms, gather due diligence and supporting documentation
• Execute knowledge management activities by ensuring that corporate documents are gathered, organised in Google drive and regularly updated.
• Support team members to liaise with various external and internal stakeholders to increase/improve workflow efficiency.
• Manage the signing, notarizing, translation and delivery of documents to the appropriate stakeholders.
• Support new employee onboarding by ensuring availability of necessary work tools prior to resumption, conducting tours of facility, and ensure availability of work tools

Administrative Support:

• Schedule internal and external meetings;
• Coordination of all travel and accommodation requests (domestic and international);
• Support the team in coordinating offsite/virtual gathering & annual festive event in December and any other ad hoc events throughout the year;
• Support the collection, submission, and approval of expense reports by maintaining a record of daily expenses in the office and submit to the finance team monthly
• Provide support to the resourcing element of the team when capacity allows;

Requirements

• Undergraduate Degree or equivalent experience.
• A minimum of three years’ experience in an administrative support role. Experience supporting executives is an added advantage.
• Passion for improving the processes, systems and efficiency;
• Aware of and able to navigate diverse cultural backgrounds and leadership levels;
• A self-starter with a high degree of energy and careful attention to detail.
• Strong sense of initiative and a process-improvement mindset.
• Highly flexible, creative problem solver, with a strong ability to multitask.
• Excellent oral and written communication skills.
• Strong interpersonal skills
• Execute and exhibit good judgment
• High level of professionalism.
• Superb organizational and time-management skills.
• Excellent computer skills; proficient or advanced skill in Microsoft Suite (Word, Excel, PowerPoint, and Outlook) and experience with data management
• A demonstrated ability to plan effectively, but the flexibility to handle the unexpected
• High tolerance for ambiguity, changing work priorities and deadlines, and a willingness to take on responsibilities and to prioritize own work on multiple projects.

Benefits

• Competitive salary
• Casual work environment
• Great work-life balance
• We value autonomy
• Environmental-friendly (we try to use as less paper as possible!)
• Opportunity for growth for all our employees
• …and more!