Business Operations and Partnerships Specialist at Korapay

About The Role

• Kora is seeking a highly driven Business Operations & Partnerships Specialist to support the expansion and optimization of our payment infrastructure across African markets.
• This role sits at the intersection of operations, partnerships, and strategy, ensuring efficient internal processes while building and managing key ecosystem relationships with banks, payment providers, and strategic partners.
• The ideal candidate is a structured thinker who can analyze complex operational environments, manage high-impact partnerships, and drive execution across multiple markets

Requirements
What you'll be doing
Operations & Process Execution

• Drive operational efficiency across payment workflows and internal processes to support scale across African markets
• Design and implement process improvements that enhance reliability, speed, and operational performance
• Build and maintain scalable operational frameworks to support new market launches and partner integrations
• Identify and implement automation opportunities to streamline operational activities

Strategic Partnerships & Market Development

• Identify, evaluate, and develop strategic partnerships with banks, payment providers, and ecosystem players across African markets
• Lead commercial discussions and negotiations to establish mutually beneficial partnership agreements
• Work closely with legal, compliance, and finance teams to structure and execute partnership arrangements
• Support the expansion of payment rails and infrastructure through new strategic partnerships

Partner Operations & Relationship Management

• Serve as the primary operational contact for key partners, ensuring smooth integration and ongoing collaboration
• Monitor partner performance and resolve operational or commercial issues as they arise
• Identify opportunities to deepen partner relationships and unlock additional transaction growth

Business Operations & Cross-Functional Execution

• Lead the operational execution of key business initiatives and market expansion efforts
• Coordinate closely with product, engineering, compliance, and commercial teams to ensure alignment and delivery
• Support operational planning, performance tracking, and resource coordination across markets

What You'll Need

• Minimum of 3 years of experience in business operations, partnerships, or a similar role within fintech or financial services
• Strong problem solving and operational thinking with the ability to improve processes and drive execution
• Excellent communication and negotiation skills with the ability to engage partners and internal stakeholders effectively
• Ability to work independently and collaboratively in a fast-paced environment
• Highly organised with the ability to manage multiple projects and priorities simultaneously
• Ability to manage multiple projects and stakeholders simultaneously
• Strong understanding of African payment ecosystems is a plus