Business Operations Analyst at Rosabon Financial Services

Location: Yaba, Lagos

Job Summary

• The business Operations Analyst is responsible for developing operational KPIs and ensuring all processes and policies are understood and adhered to by all stakeholders.

Duties & Responsibilities

• Create and monitor Operational KPI’s of process owners.
• Effectively communicate newly developed processes/policies to the necessary stakeholders
• Help drive the implementation of all processes and policies across all sales-related unit
• Work directly with stakeholders to create implementation plans and complete milestones
• Work with learning and development to organize training for staff to help them better understand business processes and policies
• Independently implement, administer and evaluate day-to-day activities across all sales related departments
• Identify and execute given tasks and objectives, making recommendations that impact policies and processes
• The review analyzed data to explain trends; formulate and evaluate alternative solutions
• Analyze and interpret policies; review and implement procedures for program or function
• Give optimal reports and escalate when necessary.

Qualifications / Requirements

• B.Sc / HND in any field
• Minimum of 2 years post-NYSC Experience in Operations is an advantage
• Interpersonal and verbal communication skills.