Business Manager at Trainlance

Responsibilities:

• Collaborate with the team to develop and implement the overall business strategy, including expansion plans, revenue generation, and market penetration.
• Oversee day-to-day operations of The SME Mall, including hybrid platform performance, service provider management, customer support, and quality assurance.
• Identify and pursue opportunities for strategic partnerships, collaborations, and sponsorships to enhance the platform's reach and generate new revenue streams and strong monetization of the platform.
• Monitor key performance indicators (KPIs) to evaluate the hybrid platform's performance, identify areas for improvement, and implement necessary changes to maximize efficiency and profitability.
• Develop marketing strategies and campaigns to drive user acquisition, increase brand awareness, and engage the SME community.
• Provide leadership, guidance, and mentorship to the team members, fostering a positive and collaborative work environment that encourages growth and development.
• Collaborate with the finance team to establish and monitor budgets, financial forecasts, and cash flow management to ensure the platform's financial health.
• Identify potential risks and develop mitigation strategies to safeguard the platform's reputation, data security, and compliance with relevant laws and regulations.
• Engage with stakeholders, including SMEs, customers, investors, and government entities, to build relationships, gather feedback, and address concerns.
• Drive the growth of the business community

Requirements:

• Bachelor's degree in Business Administration, Management, or a related field.
• Proven experience in a managerial role, preferably in a digital/e-commerce environment or within the SME space.
• Strong business acumen and a track record of driving business growth and achieving targets.
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team.
• Exceptional strategic thinking, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
• Proficiency in data analysis and a good understanding of key business metrics.
• Knowledge of SME landscape, challenges, and opportunities.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.