Business Manager (Retail Operations) at Healthrite Pharmacy

Experience

• Interested candidates should possess a BSc / Master's Degree with at least 7 years’ experience in Managing retail operations in a chain of community pharmacies.

Other competencies:

• Strong Leadership skill
• Effective Communication both written and oral.
• Strategic Thinking: Ability to develop and implement business strategies to drive growth and profitability.
• Decision-Making: Sound decision-making skills, balancing business needs with customer and staff requirements.
• Ability to manage finances, including budgeting, forecasting, and cost control.
• Marketing and Sales: Knowledge of marketing and sales principles to promote the pharmacy's services and products.
• Operational Efficiency: Ability to optimize pharmacy operations, including inventory management and workflow optimization.
• Customer Focus: Commitment to delivering exceptional customer service and ensuring customer satisfaction.
• Conflict Resolution: Effective conflict resolution skills to manage disputes and complaints.
• Pharmacy Operations: Understanding of pharmacy operations, including dispensing, inventory management, and patient counseling.
•  Clinical Knowledge: Basic knowledge of pharmacology, therapeutics, and disease management.
• Healthcare Trends: Awareness of healthcare trends, including advances in technology, treatments, and patient care.
• Continuous Learning: Commitment to ongoing learning and professional development to stay up-to-date with industry developments as well as develop training guides to train other pharmacists and pharmacy staff.