Business Manager (HR Services / Consulting / Training Firm) at LOPTERRA

Job Description

• We are a rising HR consulting and training firm known for our professional excellence, and are seeking to hire a proactive and dynamic business manager to head our team.
• The ideal candidate will join our dedicated team and contribute to the growth and success of our HR consulting and training firm.
• As the Business Manager, you will play a crucial role in overseeing the day-to-day operations of our firm and driving its growth.
• Your primary responsibility will be to manage and support various aspects of the business, including operations, client management, sales, and team coordination.
• This is a hands-on role that requires strong business acumen, exceptional organisational skills, and a deep understanding of HR services, consulting, and training.

Responsibilities
Business Operations:

• Oversee and manage the overall operations of the firm, ensuring smooth and efficient functioning.
• Develop and implement operational policies, procedures, and guidelines to enhance productivity and effectiveness.
• Identify areas for process improvement and implement strategies to optimise business operations.
• Collaborate with team members to ensure timely project delivery and client satisfaction.

Client Management and Sales:

• Build and maintain strong relationships with existing clients, acting as the main point of contact for their HR and training needs.
• Identify client requirements, provide tailored solutions, and ensure high-quality service delivery.
• Conduct client consultations, needs assessments, and present HR, training or consultancy service proposals.
• Monitor client satisfaction levels, address any concerns, and proactively identify opportunities for upselling or cross-selling.
• Oversee the development and implementation of sales and marketing strategies to expand our client base.
• Conduct market research to identify potential clients, industry trends, and competitive analysis.
• Participate in business development activities, including networking events, conferences, and presentations.
• Meet sales targets.

Team Coordination:

• Provide leadership, guidance, and support to the team, fostering a positive and collaborative work environment.
• Assign tasks, set priorities, and ensure efficient resource allocation.
• Conduct regular team meetings to communicate updates, share knowledge, and address any challenges.
• Facilitate professional development opportunities and training for team members.

Qualifications and Skills

• Bachelor's Degree in Business Administration or any related field.
• Proven experience in sales, business development or a similar business. management role. Sound knowledge of HR practices, employment laws, and industry trends.
• Strong business acumen and the ability to develop and execute business strategies.
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
• Demonstrated leadership abilities and experience in managing a small team.
• Proficient in MS Office Suite.
• Strong organisational and time management skills, with the ability to handle multiple tasks and deadlines.
• Self-motivated and proactive with a problem-solving mindset.

Remuneration
N80,000 - N100,000 plus commission and bonus.