Business Manager at Blue Advisory

Job Description/Responsibilities

Leadership:

• Responsible for directing and overseeing employees, ensuring everyone is aligned with the organisation's goals and working together effectively.
• Foster the growth and development of employees by providing guidance, feedback, and support counsel to improve efficiency and effectiveness.

Strategic Planning:

• Effectively present and discuss the services of the company to prospective clients in a way that conveys an image of quality, integrity and superior understanding and delivery of client needs.
• Establish marketing strategy and initiatives that drive customer growth, raise brand recognition, and engage the SME community.
• Manage and expand partnership programs that will deliver new business relationships to the company.
• Conduct market research to identify new business opportunities in the SME space.
• Develop proposals, pitches, and approaches that address the needs, issues, and goals of the customer.
• Use sales management systems and tools to analyse marketing activity and maximise efficiency in managing marketing data on a weekly basis.

Risk Management:

• Identify potential risks and develop mitigation strategies to protect the platform's reputation, data security, and compliance with relevant laws and regulations.
• Keep abreast of market trends, new pricing, and payment plans.
• Proactively seek new business offerings within the market.

Financial Management:

• Oversee the organisation's financial operations, including budgeting, forecasting, financial reporting, and ensure the organisation remains profitable.

Client Relationship:

• Analyse customer satisfaction through feedback and evaluate company products and services accordingly.
• Establish and maintain strong relationships with stakeholders and clients of the company to achieve or exceed revenue objectives.
• Build long-term trusting connections with clients.
• Identify and qualify potential clients and convert them into increased business for the company.

Business Development:

• Develop a sales plan that identifies prospects and clients by utilising knowledge of SME ecosystems and industry trends.
• Provide insight and offer feedback on product development and competitive positioning.

Operation:

• Improve operational efficiency by streamlining internal processes and implementing best practices.
• Attend conferences, meetings, and industry events to remain updated on developments in the field.

Job Requirements

• Bachelor’s degree in marketing, business administration, accounting finance or another related field.
• Experience 4+ years of proven experience working as a Business Manager, or similar role.
• Experience in a marketplace or platform-based business is a plus.
• Additional Qualifications Relevant professional certification would be an added advantage
• Familiarity with different sales techniques and pipeline management
• Proven experience in managerial role preferably within the SME space
• Social Media savvy
• Experience working with CRM
• Proficiency in Microsoft suites
• Strong business acumen and ability to work independently and in a fast-paced work environment
• Track record of driving business growth
• Strong understanding of the professional service industry and market dynamics.
• Familiarity with legal and regulatory aspects of the professional service industry is a plus.