Business Development Manager at HRLeverage Africa

Role Summary

• HRLeversge Africa Consulting, a workforce and workspace service provider is seeking a qualified and experienced Business Development Manager on behalf of our client, a leading multinational provider of digital healthcare infrastructure, to drive growth across FCT, Keffi, Kwara, Kogi West, Lokoja, Niger, and Ekiti.
• The ideal candidate is a results-driven sales professional with strong knowledge of the Northern-region pharmacy market, excellent relationship-building skills, and the ability to drive new business while maintaining healthy customer relationships.

Key Performance Indicators (KPIs)

• New Customer Acquisition: Individual monthly targets (10-35 new customers/month ramp)
• Customer Visits: Minimum 15-25 visits per week (logged with GPS/photo/signed form)
• Monthly Sales Volume: Proportional share of territory revenue target
• Customer Reorder Rate: 90%+ of managed customers reorder within 7 days of repayment
• Customer Retention: 95%+ of assigned active customers retained month-over-month
• CRM Updates: 100% daily entry of visits, calls, and pipeline activities
• Collections Support: Coordinate with Collections Officer on overdue accounts in territory
• Zero involuntary churn from service failures in assigned accounts
• Additional KPI: Churned customer re-engagement (target 10 of 15 Kwara-area churned customers contacted within 60 days)

Qualifications and Experience

• Bachelor's Degree in any field. Pharmacy, Business, or Marketing preferred.
• Minimum 3-5 years of B2B field sales experience, with at least 2 years in Kwara, Niger, or Northern-region markets.
• Proven experience selling into retail pharmacies or healthcare distribution in the Ilorin/Kwara market.
• Strong existing network among pharmacy owners in Kwara and surrounding states.
• Understanding of trade credit or lending products is preferred.
• Must own or have access to reliable transportation for inter-state travel.
• Fluent in English and Yoruba. Hausa is a significant advantage for Niger and parts of Kwara.
• Comfortable using smartphones, CRM apps, and reporting tools.

Required Behavioural Competencies:

• Hunter mentality: actively seeks new customers, does not wait for leads
• Resilient: handles rejection daily and keeps going
• Relationship builder: Pharmacy owners trust and want to do business with them
• Disciplined: files visit reports, updates CRM daily, follows the process
• Competitive: driven by targets and commissions
• Honest: does not inflate numbers or promise what cannot be delivered
• Additionally: cultural sensitivity and relationship depth in Northern-region markets
• Ability to rebuild trust with a customer base that has experienced defaults and service disruption
• Comfortable with inter-state travel (considering the ongoing security issues) and extended field time.

Compensation Structure

• Base Salary: N300,000 - N500,000 gross monthly
• Commission: 1% of new customer first-cycle disbursement + 0.25% of repeat customer monthly disbursement in territory
• Performance Bonus: N50,000 monthly bonus for achieving 100%+ of new customer acquisition target
• Benefits: HMO, pension, 13th month salary, official sales car, phone, transport allowance, phone allowance, data allowance plus inter-state travel allowance covering daily feeding, accomodation and fuel costs
• - Total OTE (On-Target Earnings): N3.6M - N6M total annual compensation at full target achievement