Business Development Manager (BDM) at Pagatech Limited

Location: Yaba, Lagos
Sector: Financial Services
Reporting Line: Director, Business Development

About The Role

• Reporting to the Director, Business Development, the Business Development Manager will be primarily responsible for managing the Business Development team at Paga and supervising the junior team members.
• BDM will also directly manage relationships with key partners, to grow the company's business and to ensure that clients’ needs are met.

Reason for Job Opening:

• Expand the Business Development team. Focus on initiating new partnerships and strengthening existing relationships with partners around the world.

Responsibilities and Tasks
Management of Business Development Team:

• Providing leadership and supervision to the Account Managers and other members of the Business Development department, and representing the Company as needed in-line with Company polices
• Working with other units at the Company to define revenue targets and other performance goals for Business Development
• Developing ideas and leading the team to pursue new business opportunities for the Company in Africa and beyond
• Providing and communicating Business Development team status updates to upper management on a weekly basis

Client/Stakeholder Management:

• Ensuring that clients and partners have 24/7 access to a Company Account Manager to address their requests or issues
• Developing and maintaining strong relationships with public sector and private sector clients to ensure that relevant parties are informed of the Company’s plans and services
• Engaging with regulators and other stakeholders on behalf of the Company
• Ensuring that client enquiries are screened and channeled to the correct unit and responded to
• Ensuring communication of customer needs and expectations between the Company and the client and between units in the Company
• Ensuring liaison with other departments as appropriate in relation to proposals, projects, legal, customer support, finance, marketing, or other issues
• Understanding customer needs and assisting in the development of project solutions that satisfy those requirements and provide new opportunities for the Company
• Interacting with Senior Management of client organizations, professionally and socially, to maintain and grow relationships
• Ensuring pre-qualification of the Company with existing and potential customers (including government and public sector agencies) to leave Company in a position to bid for projects of interest
• Carrying out risk identification, profit potential and analysis for business targets
• Managing tender submissions, including liaison with other units within the Company on submission of bid documents
• Providing inputs to management for developing capabilities in new areas of strategic value
• Gathering and analysing market intelligence for new projects and opportunities

Minimum Qualifications

• Bachelor's degree
• Minimum of 7 years’ experience in a Business Development or Sales function, including international experience or dealing with global clients
• Optional: Master’s in business administration (MBA) or other graduate degree

Job-specific Skills and Requirements:

• Strong leadership and people management skills
• Exceptional attention to detail
• Excellent written and oral communication/presentation skills
• Resourcefulness and self-motivation, with the ability to perform with minimal supervision
• Well-organized, with ability to prioritize and manage multiple projects simultaneously
• Experienced in development of business processes, models and plans, including basic financial analysis in Excel
• Exceptional market/customer awareness and networking skills – including proven track record of managing relationships with major operators in Nigeria
• Good commercial sense to be manage contractual and financial conditions in contracts and tenders
• Confidentiality and the highest ethical standards must be maintained in all activities
• Willingness/ability to travel within and outside Nigeria on business
• The BDM will be required to provide assistance to the Company in a wide range of areas, including duties not directly related to his/her area of experience or expertise, in which case proper instruction will be provided by the Company.