Business Development Associate at Scrapays Technologies

Role Summary

• Responsible for the initiation and growth of new and existing business for the company. Developing and executing mutually beneficial proposals and communicating effectively with relevant stakeholders.
• Constantly driving towards acquiring and retaining customers and business partners. 

Role Overview & Details 

• Generate leads and drive adoption and brand awareness through on-site, face-to-face interactions with partners and customers. 
• Develop robust knowledge of all software and hardware product lines/services.
• Track market and sales performance. 
• Maintain relationships with partners (Agents, Truckers, and Processors).
• Report weekly/monthly on the status of field marketing activities and customer service management using Freshworks customer relationship management (CRM) system.
• Complete field marketing campaigns after conducting preliminary research.
• Monitor performance ratios for agents and provide strategies to continuously improve them.
• Managing sales funnel per user and researching existing customers to ensure targeting is precise. 
• Perform cold outreach, Email, LinkedIn, and Phone Calls and manage leads generated.
• Work closely with marketing/sales teams to create programs that drive brand loyalty.

Role Requirements

• Higher Diploma or Bachelor's Degree in Social Sciences like Economics, Business Administration, Communications, or Psychology. 
• 2 years of Business Development, marketing, and or public relations experience. Prior knowledge of using a CRM tool is required. 
• Being comfortable with using a CRM tool, Slack, Google Suite, Excel, Miro, and LinkedIn Sales Navigator is an added Advantage. 

Personality for success:

• Ability to build rapport 
• Time management and planning skills 
• Attention to detail 
• Strong organizational and communication skills 
• Business awareness and excellent organizational 
• Flexible and proactive.