Business Development Associate at Edukoya

The Role

• The candidate for this position will excel at creating and closing new opportunities.
• By using a consultative approach to selling, you will be speaking with potential new customers, understanding their tuition requirements, and finding the perfect tutor for their child.
• You will work closely with the Head of Sales to rapidly grow Edukoya’s tutoring services in a repeatable and scalable way.

Key Responsibilities

• Familiarize yourself with all Edukoya products.
• Identify the best package or subscription for each new family and work quickly to close the deal so you can hit or exceed your target.
• Timely, professional and accurate reply to all incoming sales enquiries received by phone, email and other formats.
• Professionally manage existing customers to actualize retention and referrals.
• Accurately record all interactions with customers in the CRM System
• Upsell and cross-sell all products / services
• Meeting individual KPIs consistently including quality target
• Adhere to internal sales processes & customers service processes

Qualification and Skills

• Candidates should possess a Bachelor’s Degree / HND
• 2 years sales experience in the tech/software, education, insurance or FMCG industry.
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving sales targets
• Strong written and verbal communication skills

Who you are

• Ambition & competition: You're ambitious and achieving goals motivate you - you like challenges and always try to improve your performance.
• Communication: You are open-minded and self-confident; you like to talk to people and naturally draw their attention to you.
• Doer attitude: You like to try new things and have ideas to challenge the status quo; You are not afraid of mistakes and roll up your sleeves to make things happen.
• Team player: You like to spend time with your colleagues, share your knowledge and go one step further to achieve the team goal.
• Organizational talent: You know how to structure your work. You always keep an eye on everything important and know how to prioritize your tasks and leads.
• Excellent Communicator: You have excellent communication skills and you are familiar with the Nigerian school system.