Business Developer Manager – Key Merchant Team at PalmPay

We are seeking an experienced and resourceful Business Development Manager (BDM) to join our Key Merchant Team. The ideal candidate will focus on building, managing, and expanding strategic partnerships across Hotels, Retail, and Oil & Gas sectors. This individual must have a strong network and proven track record within these industries, with the ability to identify high-value opportunities, onboard quality merchants, and drive transaction growth.

Key Responsibilities

• Develop and execute strategies to acquire and onboard key merchants in the Hotel, Retail, and Oil & Gas sectors.
• Leverage strong industry relationships to secure high-value partnerships and drive transaction volume.
• Identify new business opportunities and negotiate mutually beneficial agreements with top merchants.
• Collaborate with the Operations, Product, and Support teams to ensure seamless onboarding and service delivery.
• Maintain strong after-sales relationships, ensuring merchant satisfaction and long-term retention.
• Continuously seek innovative ways to add value to merchant accounts through POS solutions, APIs, and tailored financial services.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, or related field
• 4–5 years proven experience in Business Development / Sales with a strong focus on Hotels, Retail, or Oil & Gas.
• Established network and resources within these industries.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and problem-solving ability with data-driven decision-making skills.
• Ability to thrive in a fast-paced, target-driven environment.
• Familiarity with payment solutions, merchant services, or fintech products is a strong plus.

Key Competencies

• Industry Knowledge (Hotels, Retail, Oil & Gas)
• Merchant Acquisition & Relationship Management
• Strategic Planning & Execution
• Networking & Partnership Development
• Sales Forecasting & Reporting
• Customer-Centric Mindset
• Compensation & Benefits
• Competitive salary and performance-based incentives
• Health and wellness benefits
• Career growth and professional development opportunities
• Exposure to top-tier clients and industries.