Business Analyst at Phillips Consulting

Description

Our client in the Legal Industry is looking to recruit a Business Analyst who will work closely with the Chief Innovative officer to provide strategic business and systems analysis in line with the Firm’s objectives. The business analyst will determine business needs, optimize processes, determine business and functional requirements, and oversee implementation programmes. The role will also be responsible for ensuring that implemented solutions meet business needs enabling the Firm to achieve strategic business objectives.

Main Duties and Responsibilities Strategic

Business Analysis

• Critically analyses, defines and document business, client and internal requirements with a view to increase profitability, operational efficiency and strategic partnerships.
• Proactively makes suggestions to business on product, process and platform improvements which will yield benefits of strategic importance, increase operational efficiency, resulting in financially lucrative returns on investments.
• Supports operational and other ad-hoc business requests that result in the firm achieving strategic objectives.
• Communicates key insights and findings to all stakeholders regularly.
• Ensures that all email communications are detailed, well-structured and take into account the audience to whom they are addressed, in terms of both content and tone.
• Ensures that any escalations are conducted via the correct communication channels.
• When required, assists the Chief Innovation Officer with ad hoc administrative task.
• Requirements Definition, Process Automation and Project Management
• Help design, document and maintain business processes.
• Compiles detailed functional and non-functional requirements into a consolidated Functional Specification, and include, where necessary, wireframes/mock ups/user journeys/process flows etc.
• Where necessary, liaises with third parties to fully define and understand the requirements and/or high-level estimates, including, but not limited to: clients, content and solution providers, partners etc.
• Constructively engages with business and technical teams to reach the most efficient solution for the stated requirements, taking into account all critical factors, including time, quality, cost, benefits and priority
• Ensures that all requirements are documented in a detailed, logical and well-structured manner and assist in facilitating resolution of any queries between business and the technical team. Any agreed documentation standards must be adhered to.
• When required, assists in compiling tests cases, documenting test conditions and compiling test scripts.
• When required, assists the support environment, when required, in compiling product/procedural/monitoring/training documentation and ensures proper version control of all documents.
• Ensures that all documentation is stored in a central repository and is easily accessible by relevant parties.
• Ensures project deliverables are properly signed off at the end of each milestone. Also ensures that proper handover occurs between solution providers, in-house support team and users.
• Performs quality assurance on implemented systems.

Requirements

Education, Qualifications & Experience

Education

• Bachelors in related technical field. A master’s degree is an added advantage.
• A post graduate degree or MBA is an advantage.

Past Experience

• Must possess minimum of 5 years’ experience (With at least 2 years of working with minimal/no supervision) in performing business and systems analysis.
• Evidence of leading teams.
• Must be able to define and document requirements using common documentation tools such as Microsoft Visio, Word Excel and PowerPoint.
• Experience of analyzing business and developing and implementing strategic initiatives.
• Demonstrated understanding of Software Development Lifecycle and agile implementation approach.
• Business Analysis experience.
• Demonstrates flexibility in response to process change and adapt to and accommodate new methods and procedures (Adapting to Change).
• Experience of analyzing business and developing and implementing strategic initiatives.

Expected Skills and Competencies

• Detailed analytical abilities
• Good Communication and presentation skills
• Interviewing skills
• Documentation skills
• Good to excellent fluency in spoken and written English
• Critical and logical thinking skills
• Knowledge of business and technical principles
• Time management skills and ability to deliver under pressure
• Ability to work independently
• Team player
• Great Interpersonal Skills
• Ability to seek out and accept increased responsibility
• Ability to work within the system in a resourceful manner to accomplish reasonable work goals.