Business Analyst at Intelfort Nigeria Limited

Responsibilities

• Identifying and evaluating user and business requirements.
• Obtaining key input and along with otherteam members (technical and non-technical) create/highlight solutions to resolve business problems.
• Communicating project implementation plans with managers and solution/project stakeholders.
• Designing the information request list in line with the business solution needs.
• Ensuring clean and accurate documentation of all relevant information elicited from clients.
• Clearly articulate and document business requirements for all projects assigned.
• Participating in all integration and implementation processes on both internal and external projects.
• Managing the project requirements.
• Working with the test team to make sure the tests adequately cover the requirements.
• Assessing the risk of various solutions and prioritizes competing business demands.
• Coordinating project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
• Proactively resolves customer satisfaction issues and manage change requests in line with the company’s policy and agreement with the client.
• Managing relationships, and monitors development performance against SLAs.

Desired Skills and Experience

• Bachelor's Degree from a recognized University
• 2-3 years proven work experience in related field
• Communicate effectively both verbally and in written form.
• Demonstrate analytical and problem-solving skills.
• Familiarity with general business functions.
• Good listening skills.
• Knowledge of Microsoft office tools (Microsoft Visio and Microsoft Project is compulsory), Software Design tools, SQL queries (is a plus).
• Understanding of Business process models.
• Ability to understand stakeholder’s requirement and translate it to business processes.
• Documenting and writing reports.
• Leadership and management skills.