Business Analyst at GVA Partners

JOB SUMMARY

The Business Analyst is responsible for gathering, analysing, refining, reviewing and documenting the business requirements for delivering the necessary technology service to business. They will identify and examine business needs and determine timely and effective solutions to business problems

ROLES AND RESPONSIBILITIES

• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions
• Review the functional specification document with the business unit to ensure its alignment to the business process
• Lead the consolidation and documentation of the information and inputs required for change management and implementation
• Liaise with the service development team to suggest a high-level functional solution
• Develop project estimates & complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Work with IT PMO to ensure that measures and mechanisms for benefits management are well defined
• Monitors the realization of benefits against what was defined in business case
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Articulate existing processes and visualise using Visual Studio
• Identify gaps in process for updates and efficiency
• Support relationship managers in engaging the business as required
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

KEY PERFORMANCE INDICATOR

• Completeness and accuracy of requirements captured (i.e. number of unidentified/ omitted requirements)
• Number of business requirements fulfilled
• Number of converted business requests for which no business cases exist
• Number of feasibility studies completed
• Business stakeholder/ customer satisfaction level

EDUCATION AND EXPERIENCE

• Minimum of a first degree or its equivalent in a business /IT related discipline
• 4+ years of experience in business optimization, problem-solving, or strategic solution roles with progressive responsibility, preferably in Financial Services or Technology environment
• Experience gathering and consolidating requirements from cross-functional groups
• PMI-PBA or IIBA-CCBA certification is preferred
• Experience with banking channel such as web, mobile and other digital platforms.

CORE SKILLS REQUIREMENTS (SFIA 7)

• Banking channel experience
• Business Analysis
• Requirements Definition and Management
• Business Process Improvement
• Relationship Management
• Service Acceptance
• User experience analysis
• Benefits Management
• Service Acceptance
• Learning Delivery

OTHER KNOWLEDGE REQUIREMENTS

• Experience gathering and consolidating requirements from cross-functional groups
• Ability to work under pressure and meet constantly changing timelines
• Strong attention to detail and excellent problem-solving skills
• Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
• Exceptional process and organizational skills with the ability to mobilize change
• Sound conflict management skills

Method of Application

Interested and qualified candidates should send their CV in pdf or Microsoft word, including current and expected salary to: contact@gvapartners.com, lekana@gvapartners.com, with the job title as subject of the mail.