Broadcast/Satellite Engineer at Deloitte

Job Description

The Broadcast/Satellite Engineer will be responsible for the operational management, maintenance, and troubleshooting of all broadcast and satellite transmission systems within Quantum Expressions Media Consult LTD. The role will ensure the continuous, reliable, and high-quality delivery of the company’s multimedia content across terrestrial, satellite, and potentially IP-based distribution platforms.

Core Responsibilities

Broadcast and Satellite Systems Operation & Monitoring:

• Operate and continuously monitor all broadcast chain equipment, including encoders, multiplexers, transmitters, and studio-to-transmitter links (STLs), adhering to the operational procedures outlined in the broadcast operations section of the operational manual.
• Operate and continuously monitor all satellite transmission equipment, including uplink/downlink antennas, modulators, demodulators, HPAs, and LNBs, following the satellite operations guidelines detailed in the operational manual.
• Utilize signal monitoring equipment and software to ensure signal quality, integrity, and compliance with Nigerian broadcasting regulations (e.g., NBC standards), as specified in the regulatory compliance section of the operational manual.
• Maintain detailed operational logs and promptly report any anomalies, signal degradation, or equipment malfunctions according to the incident reporting protocols in the operational manual.

Preventative and Corrective Maintenance:

• Perform scheduled preventative maintenance tasks on all broadcast and satellite equipment as per the maintenance schedules and procedures documented in the equipment maintenance section of the operational manual.
• Diagnose and troubleshoot technical faults and equipment failures in broadcast and satellite systems, utilizing diagnostic tools and following the troubleshooting procedures outlined in the operational manual.
• Carry out necessary repairs and replacements of faulty components, adhering to the equipment repair guidelines and safety protocols specified in the operational manual.
• Maintain an inventory of critical spare parts and consumables, ensuring timely availability for maintenance and repairs, as per the spare parts management guidelines in the operational manual.

Technical Support and Troubleshooting:

• Provide timely and effective technical support to internal teams, including content production and transmission control, regarding broadcast and satellite related issues, following the technical support protocols in the operational manual.
• Respond promptly to technical emergencies and outages affecting broadcast or satellite transmissions, implementing immediate corrective actions as per the emergency response plan documented in the operational manual.
• Escalate complex technical issues to senior engineers or external vendors according to the escalation procedures outlined in the operational manual.
• Document all troubleshooting steps, resolutions, and lessons learned in the knowledge base, contributing to the continuous improvement of technical support processes as per the knowledge management guidelines.

System Configuration and Upgrades:

• Assist in the configuration and commissioning of new broadcast and satellite equipment and systems, following the installation and commissioning procedures documented in the project implementation section of the operational manual.
• Implement software and firmware upgrades to broadcast and satellite equipment under the guidance of senior engineers, adhering to the change management protocols specified in the operational manual.
• Maintain accurate configuration documentation for all broadcast and satellite systems, ensuring it is up-to-date and readily accessible as per the documentation standards outlined in the operational manual.
• Participate in the planning and execution of technical upgrades and system expansions related to broadcast and satellite operations, adhering to project timelines and specifications.

Qualifications

Educational Requirements

• Bachelor's degree in Electrical Engineering, Electronic Engineering, Telecommunications Engineering or related field
• A Master’s degree is an added advantage

Professional Requirements

• Relevant professional certifications in broadcast engineering (e.g., SBE), satellite communications, or RF engineering are desirable.

Experience Requirements

• Minimum of 4-7 years of hands-on experience in the operation, maintenance, and troubleshooting of broadcast and/or satellite transmission systems within a media or telecommunications or related field.

Knowledge Requirements

• Thorough Understanding of Broadcast Principles
• Solid Understanding of Satellite Communication Systems.
• Familiarity with Radio Frequency Theory and Practice.
• Basic Knowledge of IP Networking: Understanding of TCP/IP protocols, network devices (routers, switches), and IP-based video transport
• Awareness of Nigerian Broadcasting Regulations

Skill Requirements

• Proficiency in operating and interpreting readings from broadcast and satellite test and measurement equipment
• Strong troubleshooting and fault-finding skills in complex electronic and RF systems.
• Ability to read and interpret technical diagrams, schematics, and manuals for broadcast and satellite equipment.
• Competence in using relevant software and control systems.
• Basic soldering and electronic repair skills.

Personal Abilities

• High level of attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.  
• Good communication and reporting skills.
• Ability to remain calm and effective under pressure, especially during critical outages.