Branch Supervisor at Microcred Group

Main Responsibilities
Loan Officer Supervision:

• Manage Team of loan officer
• Ensure that individual loan officers on team meet monthly disbursement objective
• Ensure that individual loan officers on team meet monthly targets of quality (PAR > 30)
• Monitor performance to ensure that loan procedures are respected
• Conduct pre-disbursement field visits with loan officers on team
• Monitor repayment
• Support loan officers with loan recovery

Training:

• Provide regular training for loan officers on team
• Coach and mentor loan officers

Reporting:

• Prepare daily reports on individual loan officer performance

Miscellaneous:

• Other tasks as assigned.

Education / Experience

• University Degree in Business Administration, Management or General Economics.
• Minimum of 4 years of working experience in a Microfinance.
• Supervisory skill is essential.

Required Skills:

• Excellent coaching and leadership skills.
• Create a working environment for staff performance.
• Participate in Branch management activity.
• Identify opportunity, threats and take action.
• Good interpersonal skills.
• Undertaking and entrepreneurial.
• Rigorous and discipline.
• Organisational expertise.
• High Integrity.
• Be performance driven.
• Must possess analytical skills and pay attention to details.
• Bilingual in Local Language and English.