Branch Manager at FlyBoku

Location: Mabushi - Abuja (FCT) 

Job Description

• We are seeking an experienced and dynamic Abuja Branch Manager with a strong background in travel and hospitality.
• The ideal candidate will drive branch operations, lead sales performance, manage key client relationships, and ensure exceptional service delivery across all travel and hospitality functions.

Responsibilities

• Lead and manage all daily branch operations
• Supervise, mentor, and motivate staff for optimal service delivery
• Drive branch sales, achieving weekly and monthly sales targets
• Represent the company with corporate organizations and MDAs to secure travel budgets
• Establish and maintain strong relationships with foreign embassies to support visa processing, tour packages, and MICE operations
• Independently develop and manage partnerships with foreign tour brokers, hotels, airlines, and other travel stakeholders
• Oversee ticketing, reservations, and overall travel service delivery
• Maintain strong client relationships and ensure exceptional customer experience
• Manage branch administration, budgeting, reporting, and compliance
• Collaborate with senior management on strategy, growth plans, and expansion initiatives

Requirements

• Degree in Hospitality, Travel Management, Business Administration, or related field
• 5–7 years’ experience in the travel or hospitality industry, with 2–3 years in a managerial role
• Strong understanding of travel operations, ticketing, reservations, and customer service
• Experience with GDS systems (Amadeus/Sabre/Galileo) is an added advantage
• Proven ability to meet weekly and monthly sales targets
• Excellent leadership, communication, and stakeholder-management skills
• Experience managing corporate clients, MDAs, and high-value accounts
• Sophisticated, polished, and able to represent the company with foreign embassies for visa facilitation, MICE projects, and international tour packages
• Ability to independently develop and manage relationships with global partners (tour brokers, hotels, airlines, DMCs, etc.)
• Must be proactive, dynamic, and ready for immediate engagement
• Must reside in Abuja or be willing to relocate immediately.

Remuneration
Attractive and competitive.