Branch Manager at Class Suites Hotels & Apartments

Responsibilities

• Operations Management: Oversee daily operations of all departments, including the front desk, housekeeping, and food services, to ensure efficient and smooth functioning.
• Staff Leadership: Recruit, train, and manage hotel staff, monitoring performance and motivating the team to provide exceptional customer service.
• Financial Management: Manage budgets, forecast revenue, control expenditures, and prepare financial reports to ensure profitability and achieve financial goals.
• Guest Relations: Ensure outstanding guest satisfaction by addressing complaints and concerns, and implementing strategies to enhance the customer experience.
• Compliance & Maintenance: Ensure the hotel adheres to health, safety, and legal regulations, and supervise maintenance of property, supplies, and furnishings.
• Marketing & Sales: Coordinate and implement marketing initiatives and promotional campaigns to attract guests, increase occupancy rates, and build customer relationships.

Requirements

• Interested candidates should possess a B.Sc Degree with 3 - 5 years work experience.
• Immediate Resumption.