Billing Manager at BROOT Consulting

About the Role

Our client is seeking an experienced, detail-oriented Billing Manager to lead billing operations and strengthen revenue cycle performance. The successful candidate will oversee billing accuracy, claims processing, collections follow-up, and billing controls to support timely revenue capture and sound financial management.

This role is suited to a finance professional with strong healthcare billing experience, leadership ability, and a practical approach to process improvement and accountability.

Reports To: Finance Manager

Key Responsibilities

• Oversee daily billing operations across the hospital.
• Ensure timely and accurate billing for patients, HMOs, corporates, and other payers.
• Review billing records, investigate discrepancies, and resolve billing issues promptly.
• Work closely with Finance, Front Desk, Clinical, Laboratory, Pharmacy, Radiology, and Operations teams to align billing with services rendered.
• Monitor receivables and support follow-up on outstanding payments to improve cash flow.
• Develop and maintain billing policies, procedures, and internal controls.
• Prepare billing reports, collections analysis, ageing reports, and performance dashboards for management.
• Support tariff control, charge capture, and billing compliance across the hospital.
• Lead and develop the billing team to improve accuracy, speed, and accountability.
• Support month-end and year-end close activities relating to billing and receivables.
• Identify and implement process improvements and opportunities for billing automation.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5 years’ experience in billing, revenue cycle management, or financial operations.
• At least 2 years’ supervisory or team leadership experience.
• Good understanding of hospital billing, accounts receivable, and revenue control processes.
• Experience using ERP, HIS, or accounting software.
• Strong Excel skills.
• Strong analytical, organisational, and problem-solving skills.
• Good communication and stakeholder management skills.

Preferred Qualifications

• ICAN, ACCA, CPA, CMA, or equivalent professional certification.
• Previous experience in a hospital, HMO, diagnostic centre, or healthcare environment.
• Experience improving billing controls and automation.