Bakery Manager at Tastee Fried Chicken - TFC

Main Accountabilities

• Overseeing the bakery department/store management
• Ensuring bakery staff deliver outstanding customer service
• Ensuring staff greet customers in a welcoming manner
• Ordering bakery items using electronic ordering devices
• Delegating tasks on a daily basis
• Implementing advertising and marketing strategies
• Ensuring compliance with food safety procedures/ensuring food safety standards are met
• Maintaining extensive knowledge of baking techniques and bakery products
• Presenting specialty cakes
• Training staff on pastry making and store rules/staff training
• Directing Pastry Chefs
• Creating bakery department policies and procedures and workplace practices/enforcing company policies and overall company practices
• Ensuring bakery product quality through quality control
• Ensure adequate product quantity
• Presenting baked goods
• Ordering cleaning supplies
• Monitoring inventory levels/Inventory control
• Maintaining proof boxes
• Organize and plan sales
• Coordinating activities with other departments
• Introducing quick sale items for creating increased sales
• Updating computer software
• Any other duties as may be assigned.

EDUCATION, EXPERIENCE & TECHNICAL SKILLS

• A Higher National Diploma or Degree in Culinary Arts, Culinary Management, Business and Hospitality Management, or Hotel and Catering Management.

OTHER REQUIRED COMPETENCIES

• Outstanding problem-solving skills.
• Excellent management skills.
• Effective communication skills.
• Exceptional customer service skills.
• Monitoring decorating standards