Bakery Assistant at Alfred & Victoria Associates

Job Summary & Purpose

• Bakery assistants assist bakers and pastry chefs by serving customers at counters where baked goods are sold.
• Their responsibilities include greeting customers, providing advice, taking orders, and packaging baked goods.
• They may also be required to ensure items on display are continually restocked.

Responsibilities

• Creating a welcoming and positive customer experience at the bakery counter.
• Advising customers on baked goods selection and taking orders.
• Weighing, pricing, and packaging purchased items, as well as processing payments.
• Managing the baking ingredients inventory and requesting the purchase of stock.
• Tracking ingredient expiry dates and arranging their use accordingly.
• Monitoring the visual appeal and the availability of baked goods on display.
• Reporting low baked goods stock to the Baker in a timely manner.
• Maintaining a clean and tidy baked goods counter and performing other duties on request.
• Cleaning the kitchen after business hours and preparing it for the next day.
• Managing customer complaints and relaying them to the Baker

Bakery Assistant Requirements

• SSCE / OND
• Vocational training or baking coursework would be advantageous.
• Previous experience in serving customers in a bakery environment preferred.
• Proficiency in weighing, pricing, packaging, and processing payments of baked goods.
• Ability to manage ingredient inventories and to track expiry dates.
• A keen eye for detail and the ability to create visually appealing displays of baked goods.
• Knowledge of food and health industry regulations.
• Advanced ability to multitask and follow instructions given by bakers.
• Excellent customer service and communication skills.

Salary
Very Attractive.