Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients.
...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...
The candidate will manage the company’s business activities as well as overseeing operations in Lagos and Abuja location.
Responsibilities and Duties
Reports and making presentations as applicable
Ensure that financial targets are achieved or exceeded
Oversee the implementation of Information Provide effective operational management by planning, supervising and managing operational tasks in all locations working with direct reports.
Formulate business strategy & processes with other EXCOMS and design policies that align with the Company’s overall business and operational strategy.
Ensuring exceptional customer experience & satisfaction across all sites by coordinating customer service operations and exploring ways to ensuring Customer retention.
Coordinate and oversee procurement & supplies across various locations
Oversee and manage operational costs & expenses through effective management of resources and support the business to optimise costs & benefits
Implement, monitor, maintain and continually improve the quality of service by establishing and enforcing organization standards & total quality management
Mentor and motivate teams to achieve productivity and engagement
Develop new line of products and identify new opportunities for business growth & operational efficiency
Generate Management technology solutions in the business
Ensure legal & statutory compliance as may be applicable to the business
Report on operational performance & suggest improvements
Requirements
First degree in any relevant Social Science and or Business Management discipline
Understanding of finance, accounts and budgeting
Proven and substantial previous operational experience in a retail or food & beverages chains
Minimum of 10 years management or relevant leadership experience
Relevant professional qualification is an added advantage
Minimum of 5 direct line reports in previous roles
Self-motivated & result driven
Proven and hands on operational experience as Heads of Operations, Operations Direction/Manager etc
Willingness to Travel at short notice
Strong leadership qualities and organizational ability
Good knowledge & familiarity of all business functions e.g. HR, Finance, Supply chain, IT
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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