Assistant General Manager at Maison Fahrenheit

Key Responsibilities:

• Assist the Manager in daily hotel operations, including guest services, staff supervision, and problem resolution.
• Coordinate with department heads to ensure seamless operations across all hotel functions.
• Monitor performance metrics and implement improvements to enhance guest satisfaction.
• Handle guest complaints and feedback professionally, escalating issues to the Manager when necessary.
• Ensure compliance with hotel policies, health, and safety regulations.
• Participate in staff recruitment, training, and scheduling to maintain a skilled and motivated team.
• Oversee inventory and supply management, ensuring all resources are adequately stocked.
• Prepare reports and updates for the Manager on operational performance and areas for improvement.

Qualifications:

• Proven experience in a supervisory or managerial role within the hospitality industry.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple tasks efficiently and work under pressure.
• Knowledge of hotel management software and operational procedures.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• Exceptional organizational skills and attention to detail.