Area Manager (QSR) at Khenpro Global Services

Job Summary

• The Area Manager oversees multiple store locations’ operations of the brand.
• The primary role of the Area Manager is to direct the Outlet Managers in building revenue by equipping the stores’ teams in product knowledge, understanding of the day-to-day outlet operations, customer service and compliance.
• This position requires strong leadership skills and the ability to drive profit and identify and grow talent.

Area of coverage:

• Festac/Amuwo Odofin/Ago Palace

Responsibilities

• Lead the operation of multiple locations, including analyzing business objectives, setting the vision for the area, leading the Outlet .Managers, and promoting a customer-focused environment.
• Drive the overall financial performance of the area by analyzing financial reports and effectively communicating them with the team.
• Provide direction to strategically build revenue and meet sales goals for the area.
• Initiate and lead company initiatives and ensure outlets are meeting compliance standards.
• Measure outcomes to ensure desired results and hold the team accountable.
• Understand deficiencies in the area and work through the teams to overcome obstacles.
• Maximize inventory, cash control, and loss prevention techniques.
• Promote opportunities to attract and retain a high-performing team.
• Support company’s culture and core values.
• Demonstrate effective and consistent communications and interpersonal skills.
• Demonstrate effective problem-solving and analytical skills.
• Become an expert with standard concepts and best practices within the retail environment.
• Establish and preserve a professional work atmosphere and be a role model for the team.
• May be required to cross train and perform other duties.

Requirements

• 4+ years retail management experience.
• 2+ years multi-store retail management experience preferred.
• Ability to move from outlet to outlet on a daily basis and work to support the business needs in peak and holiday timeframes.
• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient.
• Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
• Ability to work independently without supervision.