Application Support Analyst at TriVersa Ltd

The Role:

• The ideal candidate will have up to date development skills in Oracle Systems Analysis, Data Analysis, ETL Development, Application development leveraging API, SQL and PL/SQL Development, Data Migration and automated test scripting leveraging Python or Ruby. Vast experience in the following will be advantageous:
• Development skills in Oracle Systems Analysis, Data Analysis, ETL Development, Application development leveraging API, SQL and PL/SQL Development, Data Migration and automated test scripting leveraging Python or Ruby.
• Demonstrable experience as an Application Support Engineer in related field
• Intermediate to advanced knowledge of front end and back end programming languages, such as C#, Java, JavaScript, Python, and Ruby.
• Good knowledge of oracle PLSQL, SQL and ETL.
• Supporting systems that leverage Oracle as data storage.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Database tuning tools (analyzing SQL trace files, etc.).
• Comfortable with live data fixes (production support)
• Automated test scripting (with Ruby, Python, etc.).
• Proficient in Oracle PL/SQL functions, procedures, Triggers, Types, packages, read/write .xml and .json files using SQL and PL/SQL.
• Good knowledge and understanding of web service API's, server-side coding
• Experience in configuring, implementing and management of ERP systems
• Knowledge of industry-leading Analytics, Business Intelligence, Customer Intelligence, and data management tools

We are looking for candidates who are:

• Knowledgeable in oracle database and e-business suite
• Driven by passion for working with people and creating excellent end-user solutions
• Ready to work with Business Analyst and solution managers to produce the right solution
• Willingly to strive continuously for professional growth and improvement
• Able to adapt and respond to the ambiguity/unknown/Thrive in a quickly changing environment.
• Can unleash creativity and innovation to solve challenging problems
• Can contribute to an environment that fosters trust, positivity, and open and honest communication with the ability to have fun and laugh at ourselves
• Respectful and honour everyone’s work and ability to work under significant pressure
• Self-motivated, organized and can effectively work with a small highly focused leadership team

Key Responsibilities:

• Manage and support existing ERP environment, providing operational support (2nd and 3rd level support) to business users.
• Respond to trouble tickets and provide root cause analysis as well as problem resolution within SLA.
• Work alongside existing development team to build / configure amazing solutions and software for clients.
• Gain significant experience in development, Configuration, Implementation of
• Enterprise Resource Planning (ERP) or e-business suite solutions.
• Other duties include assisting with an ERP migration and general daily and monthly tasks. Ensure upgrades are thoroughly planned, documented, and implemented.
• Run standard routines as per procedures.

Do you have?

• The zeal to advance skills in Business Intelligence and Big data solutions
• Advance-level skills in web development and scripting tools
• Good knowledge of operating systems and enterprise software configuration
• Modern web technologies such as JavaScript, jQuery, CSS3, and HTML5.
• Good presentation and communication skills
• Good knowledge and understanding of web service API's, server-side coding,
• Good experience maintaining and supporting dev. and prod. environments
• Experience and desire to work in a fast-moving, dynamic environment

Desired Skills:

• Vast experience of configuring, implementing and management of ERP systems
• Good experience with data integration tools and extract transformation and load (ETL) tools
• Knowledge of industry-leading Analytics, Business Intelligence, Customer Intelligence and data management tools
• Familiar with automated testing, code quality tools, and continuous integration
• Experience with an Agile or hybrid approach to development & project management software
• Working at client site in Lagos, Nigeria