Apartment Manager at FMR AGENCY

Location: Agbor, Delta

Role Summary

• We are seeking a responsible, organized, and customer-focused Apartment Manager to oversee the daily operations of a serviced apartment.
• The ideal candidate will ensure smooth property operations, excellent guest experiences, proper maintenance, and effective coordination of staff and service providers.

Key Responsibilities

• Oversee the day-to-day operations of the apartment.
• Manage guest check-ins, check-outs, reservations, and inquiries.
• Ensure apartments are clean, well-maintained, and ready for guests.
• Monitor and coordinate housekeeping and other support staff.
• Handle guest complaints and resolve issues promptly and professionally.
• Monitor maintenance needs and coordinate repairs when necessary.
• Keep accurate records of bookings, expenses, supplies, and daily operations.
• Monitor inventory of toiletries, cleaning supplies, and other apartment essentials.
• Ensure company policies, safety standards, and operational procedures are followed.
• Supervise staff performance and ensure duties are completed effectively.
• Liaise with vendors, technicians, and service providers when required.
• Provide regular reports and updates to management.
• Help improve guest satisfaction and overall apartment operations.

Requirements

• OND, HND, or Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Previous experience in apartment management, hotel management, hospitality, or a similar role.
• Strong customer service and communication skills.
• Good organizational and problem-solving abilities.
• Ability to supervise and coordinate staff effectively.
• Ability to work independently and handle multiple responsibilities.
• Good knowledge of basic Microsoft Office tools.
• Must be professional, reliable, and well-presented.
• Ability to reside on the property when required.‎

Salary

• Accommodation: Available.